Co-operative Food

Go to this store quite often, as a disabled person it's a useful place to shop, however on several occasions now I have found the disabled parking spaces taken by people just "popping in" for bits or using the atm machine who are either not disabled or do not have a blue badge. At another big retailer this is now subject to a fine! Please people be. Ore mindful of those less mobile than you.

An incident occurred recently were the manager of the Attleborough store publicly humiliated three ladies, two of whom have dementia. When he was made aware of this, it made no difference to his arrogant attitude, as he played to his audience, and ordered the ladies to "get out of my store". Overall, not a pleasant experience for the ladies at the hands of this ignorant bully, who pretends to be a manager, but in actual fact, has zero customer relationship skills.
I used to shop at the store quite regularly, but obviously will not be doing so in the future. If the Co-Op are content to employ this kind of individual to be in charge of their stores, then it really does speak volumes for the organisation as a whole.

The staff are very poor at showing good customer service. I have noticed that they are chatty with one another and some regulars. I am a regular customer also and find the attitude of the older staff generally poor. I have been overcharged and received no apology when I pointed it out for example. I only use it for convenience.

Majority of the staff are so miserable and unpleasant they make you feel like not returning in a hurry. Never once have I received service with a smile, poor customer service skills.

Lovely modern store which appears incredibly clean and well laid out. The majority of staff seem friendly, although they appear to talk to each otherratjer rudely. Unfortunately the shop doesn't get more than two stars because there's an cashier named Julie who trys to direct the queue to separate tills despite which one you would like to use in a manner that means people who are behind you get served first. Where's the logic in that?

Manager rude to me about not wearing mask, even though i'm exempt.

I offered to put on my badge.

He implied that since the mask mandate, many people have 'all of a sudden become' asthmatic. Implying that me or others are not really exempt from wearing a mask.

Why would anyone put them selves through the stress of being harassed about wearing a mask, unless they had good reason not to wear one.

The manager mentioned his son being asthmatic, and seemed to feel like he was an authority on the subject.

I personally don't wear mine due to mental health, I literally came out in a rash due to this managers lack of respect for other humans.

As all co.op they have a good selection although they were missing many lettuces yesterday
They are a bit more expensive then other supermarkets but they do a lot of fair train items why more expensive?

Good quality producers always available. Some really good deals especially if feeding a family