Whistle Stop

I had the best customer experience with Danielle at Whistle Stop! She was so lovely and helped me get to my platform on time.

It’s a great place to grab a coffee and wait for your train. The staff are friendly, kind and caring. Would recommend to anyone coming too, from or through Preston

I was served my Danielle this morning and I received great service with a smile and a lovely hot cup of tea 🙂- Thankyou.
(Natalie, Northern train crew)

Super friendly staff! Handy when changing trains and you need a quick bit of food

I asked if they sold phone cables to be told they ONLY sell iPhone cables. I need a micro usb (or Android OG) since my backup phone uses this format. I said to the man at the counter that the world has more than just Apple in it and he said “I don't care, have a nice day.” with sarcasm ever present in his tone. After his attitude, I wouldn't even buy a pack of chewing gum in your shop. This man doesn't belong in a customer facing role. I wouldn't even have him doing phone/email work. Maybe his skills would be put to better use in an admin or office role where he is kept away from the public.

I will not be using the whistle stop in the future. This was my first experience of this shop and it's a shame that the cashier didn't offer any alternatives such as a shop that understands that the world doesn't revolve around Apple.

Danielle was beyond helpful, polite and efficient. Breathe of fresh air on a stressful morning. Thanks Danielle

Nice sandwiches, kind and respectful and helpful staff at the counter. Well worth it if you’re in preston station and you need something to eat!

I was served by Paul Blair who was lovely and energetic despite it being 8am and freezing, lovely staff.