Your Co-op Food

Good small shop, products choice is not big but you could find almost everything what you need. Prizes of some products bit overprized. But they have great products discounts and sales sometime. Have sorbet machine.

Let’s ignore the poor selection of products available at high prices, but instead let’s look at the rude staff. No acknowledgement, no advising of cost of the shopping, and not even a thank you or goodbye. Basic customer services is absent here, just like the ability to buy good food.

I was spoken to rudely despite being in the the shop within hours (before 10). A male employee said "I dont get paid to be here after ten" and tried to kick me out.

At 1.15pm today, 21st September 2022, I left the shop with genuine concern for the staff that work there. They were clearly stressed, unhappy, and had very little interest in the work they do. Customer service was non existent. And this was not my first experience of this. It seems to be a similar experience everytime I go in. Today I acknowledged the negative atmosphere to the staff and they reacted defensively. The staff morale is the worst I have ever encountered

Not a great selection of products, but you could get your essentials. Overpriced products.The slushy machine is gone, such a shame. Staff need to be trained better on customer service skills. The place would benefit a make over to improve one's overall experience there. Good manners cost nothing. Being honest, I only go there when I need to. I do try to avoid it as much as possible.

Lady with short blonde hair and tattoos is extremely rude and should not have a job in a role where you are serving customers day to day. Absolutely no manners when communicating which I have experienced numerous times. After all these negative comments about her I'm shocked nothing has been done about this and she still remains as an employee. Us Headington locals are suffering because of her

This shop need to be shut. The smell in the shop kick the nose, lady assistant with short blond hair and tatooded is more often seen when smoking on the back of the shop than stand at the till and I think she need to be removed from any retail od Coop. She have unacceptable attitude to customers. In top of that she is very upset every time if there is peak of shoppers. This person need to be replaced for craative shop assistant ASAP.
Reduced products never in reduced prices ( lazy to do this properly).

The place absolutely stinks. It smells like vomit and dog dirt. I refuse to go in there. Looks like someone had an accident on the carpet near the milk fridge. Close it down