Costcutter

Worst shopping experience I have ever had. The shop itself is clean and very well stocked, reasonable prices too, but the level of service is absolutely appalling. Seems to be maintained by what can only be described as a gang of unpleasant men. I was born in England but grew up in India, and when I spoke to them in Hindi they started shouting at me for being racist. One man made very horrible comments about my appearance, and the others just laughed. I became quite angry, describing the medical condition which caused my appearance. They laughed.
The time before when I had gone in to buy a pack of cigarettes, the man behind the counter was being disgustingly sexist and patronising to an elderly woman who was trying to purchase something. I believe she left without paying. One phrase he kept repeating was "is that everything, white lady?".
My brother also went in a few days after me at about 9:40pm to post a parcel, and was told that they had turned off all the tills and that he should go somewhere else. My brother isn't a very confrontational person, so I went in afterwards to complain and I was told to "be quiet, you weren't here so we don't take your complaint".
Absolutely shocking.

Beware of the obnoxious, foul mouthed, bad tempered and malodorous man who lives behind the till of this corner shop! He may be the least helpful and unpleasant shop assistant in the UK. When we went to the till to check the price of an unlabeled pack of 6 beers only to find out it to be incredibly overpriced, we were hounded and told to vacate the premises for wasting all of 7 seconds of this man's life and the apparent queue of customers (which consisted of 1 gentleman who kindly said he'd be willing to wait for me to walk all of 1 yard to the fridge to get a more reasonably priced pack of beers.) Avoid at all costs unless you enjoy being overcharged and covered in unwarranted shouting spit from a disgruntled, sad little man

Told me to bring my UPS parcel the next day for no reason!! they had plenty of space and I bought £15 worth of shopping and i am a regular customer - never again you've lost another good paying customer, why be a ups drop off if your unwilling to accept parcels and make it as difficult as possible - I will be complaining to UPS themselves about the lack of service you provide, you give UPS a bad name! Happy to take their money but not provide their customers with the service. They havo no business sense and are incredibly arrogant to loyal customers.

I have been to there 3 times, 3 times they ask me to come again for the UPS drop off. If you can’t make it pls cancel it from the UPS website. It wasting my time I have to walk along there to drop a parcel. The shopkeeper just simple to at the pus machine without 2 second and never try to reconnection the system then just told you the system is no collection. Pleas guy if you have better choose pls don’t go to this shop. the attitude is not helpfuL at all

A bit cramped but stocking a wide variety of products, many Coop branded. On several visits I found it very useful, and in my brief interactions the staff were fine. Glad to have it nearby. (A hand sanitizer station would have been appreciated these days.)

Went to drop off a UPS parcel, however the store assistant scanned the wrong bar code. I tried to explain it to him, but he insisted I called UPS, and refused to scan it again. Drove to another UPS store who had no issue scanning it. A bit poor service unfortunately.

TERRIBLE CUSTOMER SERVICE ON UPS DROP OFF.......Guy over the counter said he cannot accept any parcels over weekend or on Friday evening as he doesn't have much space to keep them and was VERY RUDE ...Guy mentioned that he just get 80p per parcel and can't afford to loose his customer who has to access beers/liquor by stocking UPS Parcels. Moreover during the weekdays he didn't collect the parcel as per HIS Shop policy they only collect it before 4 pm. ONE OF THE WORST SHOP I ever visited with stinking attitude ..

Allowed the daughter to cop me some fags, it's only 11, great staff 🤝