Beautify Hair & Cosmetics
103-113 Rye Ln, London SE15 4ST, United Kingdom
4.4
7 reviews
7 comments
FWCJ+6F London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–20
Saturday: 9–20
Sunday: 10–18
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–20
Saturday: 9–20
Sunday: 10–18
Have wide range of products
I placed a big order at the end of July and the tracking they used said my order was delivered on 2nd August but it was not. I do not have my order till today!! I was at home the whole day and so was my flatmate and nothing was delivered to me. I even asked my neighbours if maybe they received a parcel for me but they've all said they didn't.
I have made a complaint about this to you since you are the people I placed my order with but I was laughed at and told it was not your problem. I have even contacted Royal mail and they have said that YOU NEED TO OPEN A COMPLAINT ABOUT THIS SINCE YOU ARE THE ONES THAT USED THIER SERVICE TO SEND MY ORDER. I have said this again and again but it's falling on deaf ears!!
You are the worst business I have ever had an experience with. You are very unhelpful and not even trying to help me even though I am your customer, the person I spoke to on the phone literally laughed in my ear like this is a joke. I will a hundred percent get my money back from you!! This is not my problem because I am not the one who sent the parcel so you need to deal with this, either find it or refund me.
I will definitely get my money back from you through PayPal because you are absolutely useless and not even interested in helping your customers!! I don't even want the products anymore, I just want my money back. This is absolutely the worst customer service I have ever experienced!! I am so angry and frustrated about this whole situation and I will not leave you alone untill you refund me my money. You are the absolute worst company ever!