Fenland District Council

I wish i could give this council no stars. But i have to give one just to post this comment. This council is the worst council i have ever experienced in my life. I tried to get help caring for my elderly grandmother. Instead of supporting me , fenland council interrogated me and my grandmother.
My grandmother then broke her hip and i became homeless as a result of not being able to care for her any more. Fenland Council were terrible yet again and refused to help me. Belittling me and treating me like more of an enemy than a client. Fenland Council worst council ever. Also wrote to the MP. no help whatsoever.

This place is Terrible! They don’t help you very much nor do they care that much... some staff there are very rude as well when you ask for some help they treat you like you should know everything
They put disabled people in poor properties that has mold and asbestos in it! See photos and you will see how bad it is...!!!

Absolutely woeful in every way. I have spent the entire morning trying to speak to someone, but been sent round in circles and circles and circles, consistently hung up on by the automated services, to call back and go through the same circles. The county don't want you to speak to anyone, which is why they don't advertise their number online, and if your lucky enough to have found the number by this review, be prepared for a large spiders web of phone options that all lead to dead ends and call terminations. You cannot speak to ANYONE within this awful council.

Moved house from out of area so needed to sort my benefits. No one here told me when I said I needed to apply for benefits that it's a universal credit area and they generally don't do housing benefit anymore. This resulted in me losing a month's worth of rent money.

Fenland Council have it all wrapped up, don't they? We wanted an extra brown bin which we had to pay for at a cost of £30....then pay for it to be collected at a cost of £40, even though we are already 5 months through the year. It seems that in these modern times, Fenland Council don't have the ability to adjust costs pro rata. So, we've been forced to pay for a year but only get 7 months service. Wonderful money making scam by the council and to make it worse, even though we had to buy the bin, it isn't ours...what a con....

Fenland peterboroughshire north brother