City of Wolverhampton Council

They don't even deserve one star, let alone 5!! It is incomprehensible in this day and age, how we are forced to pay for a service that is run by people, who have absolutely no idea how to deal with things in a timely as well as efficient manner in 2022!
The excuse 'we are overstretched' is outdated. I had to wait for 2.5 months to finally be able to pay my Council Tax, for the first time. This resulted in my monthly payments being much higher than they should be, after desperately trying to get in touch with a 'human' since April.
They admit to all their failings in writing, yet refuse to take responsibility and write April off.

Guess what, I refuse to accept your failings, go 'there, there, there', whilst many of us lay awake at night worrying how we are going to manage in months, if not to say years! ahead. The roads have potholes as big as craters, common areas are not maintained, and you do nothing that supports sustainability or the environment.

You are paid by the Tax payer, by us! If you are not up to the job, give it to somebody who is and runs it like the efficient, responsible, modern and digital service that we as Tax payers should be allowed to expect!
Employ people who are up to using the latest software, up to the odd challenge and deeply care about the people in Wolverhampton and areas!

I have never lived anywhere where a Council was as shocking and inefficient as this one. Infuriating is not the only word that springs to mind. Get your act together and do not forget, you are employed to work for the "people" and paid by the same.

Fantastic service from Wolverhampton Council! We had a patch of land around 1m wide and 10m long which ran down the side of our property. It was completely overgrown and was not on any maintenance schedule with the council. I got in touch with them, explained the issue. It did take a few times to get through to them but eventually they came out, took a look and actioned it very quickly! Very happy with the service overall. Hopefully the council can keep up these standards to improve their reputation!

The worst council in the country.
Send the email complaining about the neighbour doing building work without Building regulations for the internal works to the Building control of Wolverhampton but they never bothered to even reply the email nor investigated.
Did complain about the noise nuisance as well but never received any response.
All they sit in the office and do nothing.
What we pay our hard earned money for the council if we cannot get the services provided. Very disappointed 😡

Absolutely irresponsible people. Applied for an in year school admission three weeks back and we are still waiting for the decision.
Contacted them multiple times and all that they do is to ask us to wait patiently.
As per the school admission code, they are supposed to give a decision within 15 school days and they have violated the code in broad day light, and not ashamed of doing it. If the state is denying kids of their rights, what have we come to?

I hope this council have a fair protocol to get my son in school because i won't wait till i complain to their head.

Absolutely discraseful institution! I wish there would be a posibility to give 0 stars. Alarm in the building owend by council have been going off for the past 5 days, they have been informed and done nothing. There are people working and living around.
Not enough to destroy the town with absurd roadworks, cant be even bothered to reset alarm.

Stowheath rd, Wellington rd, post office junction. Last 20 years 4/5 attempts on the post office robberies Last one 2022. Set Internet phone line pole on fire. Lady been hit by a vehicle walking on the footpath next to post office Box. 3 attemps to break into Subway station. First attempt cooper wiring stolen. Next time had powercuts. Covit Gathering with 3 vans 4 police cars. This one of the bussy Junction in Bilston. Still No CCTV. Complete Waste of Time. Don`t vote for them next Time..No Stars...

Will always remember the front of desk lady who was at the desk, and regardless of if you phoned or arrived at the desk, she would deal with you straight away.
Those days are long gone, replaced by waiting for an eternity on the phone in a so called que, because you have phoned at the busiest time of their day.
Out of the dark comes a barely flicker of a light.