Edmonton County Court

On becoming concerned at delays in a case, I visited the court in person and asked for the above to be brought to the attention of a judge. I was contacted a couple of days later with a hearing date and following the hearing the court were very speedy in processing the paperwork. The service on that occasion was excellent.

Totally useless. Rude and inept staff who knew nothing about the court whatsoever and couldn't answer the simplest of questions.

I was given a form by the woman on reception and told I couldn't use a chair visible from where I was standing and had to kneel on the dirty floor to do so. I was then told I'd been given the wrong form so she gave me another and she then said I didn't need to fill out a form at all!

Phones are never answered and emails not replied to. Wish I could give zero stars.

Never answer their phone, never respond to emails, I even visited in person to make a request for some info about a hearing and was told to fill a form and put it into a box (so 1980’s). Suffice to say, they never contacted me even after I did that.

Trying to get my documents, impossible, they don't answering phones at all, neither emails.
They call back after I send few emails and wrote review

I had a very pleasant experience here today. The security officer lady at the entrance not friendly at all but does her job well. There were two lovely ushers upstairs. A pleasant young man and a lovely older lady with glasses. I was very lucky with the judge. He is a young judge who is fair and very cooperative.

My experience with this Court since my attending it since 1982 has been positive.
I have found the staff to be generally helpful and many times go the extra mile to help.
I have seen staff and Court official suffer abusive behaviour and veiled threats.
Many times, Court users have been upset, distressed and/or frustrated, because they may need staff to give advice or carry out requests that are beyond their remit. It was clear to me on those occasions that I had witnessed that this was because the Court user was unable to get legal advice.
On the occasions when I had issues with the Court, I brought the matter up with the Court and it was resolved. Sometimes there were delays, but this was because the Court is understaffed, and they cannot cope with the volume of work as this Court has a big catchment area.

Simply beyond words how utterly useless the staff are in this court. Theres no private organisation that is 39 days behind on opening emails. Tse staff would never last in the private sector

Judges are corrupt and ignore the evidence to rule in favour of laughable cases from shameful unethical lawyers like Freeths LLP