Crown Court Witness Service

We've waited 3 months for a court hearing date only to be notified on a Sunday evening that the hearing has changed to newport crown court for 10 am.
It's now 8.30 am and the courts are closed. Talk about efficiency. Of all witnesses only I have been notified of this change. So we're all sitting around waiting for 9 am to call the court and confirm what in the world is going on. This is what happens when you be good civilians and happily help the CPS. Waste of time