Eurochange Wolverhampton

absolutely no issues at all. received a courtesy call after ordering online to tell me my currency would be available next day and an email next day to tell me it was ready to collect. best exchange rate on the net when i ordered and absolutley no issues at all. whats not to like? :)

Rang the phone line no answer!!!

GREAT CUSTOMER SERVICE

Very uncooperative and unprofessional staff, they made me return to them 3 times and checked all the required documents and required them to be printed and made me waiting 2 hours and later on they said they can't change the currency I have , very disappointing

There's never anyone there. They leave the shop unattended and claim a 60 second service that takes 2 hours

Ordered some currency for same day collection, spent 20 mins walking in to town on my break to collect it. Got there for 3.30pm and it was locked up, no note, no explanation, dialled branch... no answer. Rang head office to be told the 1 staff had gone home!!! Absolute terrible customer service and waste of my time. Now got to wait upto 5 days to get my money back when I travel tomorrow with no holiday money. Do not use this company as it is unreliable and unprofessional.

Today (23 March 2021) I went to eurochange to get some dollar bills at 11:45 and the lady on the counter who was on her personal phone when I enter in the shop probably on social media as she look bored, was very rude, unprofessional telling me this is not essential shopping. I think you should take in consideration that as I was about to buy 350 dollars but I left after being talking like that. You lost an customer today and forever.