Shephall dental surgery

I've been with Shephall Dental Surgery for a good number of years now. I've always had good service & found the dentists & their staff (particularly Victor & Lomas) be be very kind & gentle. During Covid, I lost my front crown but was able to pick up some kit from the dentist & talked through by Victor (via video link) how to reattach my tooth.
I always recommend this dental surgery to family & friends.

I went on Thursday night for a emergency appointment, had a tooth taken out.
The dentist i had was the most amazing dentist I've ever had
Never been there as it was an emergency.
She was amazing! So was her assistant.
I am such a whimp and got a phobia of dentist but they made me feel so comfortable and looked after me in every way they could

Cant thank Deepa and Molly enough for looking after me and doing such a great job!!

My family and I have been patients at this surgery for quite a few years (10+) I have had to have a lot of work done on my teeth over the past 3 years now and I’m still sitting here with huge problems with one particular tooth.

The dentist doesn’t seem to know what she’s doing, she just wants teeth extracted but sends me away to the dentist in Watton-At-Stone, gives them the wrong tooth to extract and that dentist then sends me away because he says that tooth doesn’t need removing.

I have had an infection on that tooth for nearly a year now. I had an appointment booked for September 11th 2020, which I had booked since July 2020. Then get a text 7 weeks before that date to cancel it. No explanation why, not even the courtesy of a phone call.

I find them very unprofessional. I need antibiotics but struggle to get them because they just do not seem interested in helping. I am now trying to find somewhere private to go and get the work done by professionals.

The whole dental surgery is also very run down. Although they have had some minor refurbishment works done recently, the whole place just looks very dingy and unwelcoming.

Trying to get my family removed from their patients list ASAP because I will no longer be using Shephall Dental surgery.

My first interaction was on the phone in great pain. The lady talking with me was clear and precise. She made me feel better just by being understanding and patient with me. The actual dentist and her tech were incredible. I have registered with this practice, I could not hope for better. If you are reading this review please do not delay, you won't regret this choice. I promise.

First Appointment

My husband & I had our first appointment today with Lomas Patel.
An absolute fabulous dentist, I was nervous but Lomas put me at ease.
His very thorough, great dentist in my opinion, reception is very helpful
Highly recommend

Hi everyone my self sai dileep,im done treatment with Dr.Mabick Thapa he is so friendly&good, he is explaining everything what is what happened to me he done good treatment for me..The treatments and options available were clearly explained at each step. I have received the highest level of care from Dr.Mabick .The staff were friendly and professional. I would highly recommend Dr.mabick to friends and family thank you

I would just like to say a huge thank you to Deepa and her assistant. I am a very nervous patient who has had a bad experience in the past with certain procedures. Deepa and her assistance put me at ease right from my first dental treatment. I would highly recommend the practice and Deepa to anyone who is nervous and is looking for a friendly professional dentist. Again thank you so much.

Shephall dental surgery has taken my fear away of the hygienist, and even going to the dentist, very professional and great with nervous people. I love my teeth and my new smile!