A G Dentistry
333 Kentish Town Rd, London NW5 2TJ, United Kingdom
3.7
92 reviews
8 comments
HV25+4J London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–14
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–14
Sunday: Close
Rude and unprofessional on their part.
Dr Aarti Shah apparently only nows sees children privately and no longer accepting NHS bookings. It was impossible to get an appointment during Covid and for a long time afterwards. I was told we were number 1 on their waitlist at the end of last year and that they would call wen. I have never heard from them to offer an appointment almost a year on!
The last hygienist appointment I had was appalling and very non-attentive, courteous or constructive. They were more focused on selling me a whitening treatment without answering my questions or explaining it was an added cost / how much etc.
When questioned, I just got rude responses. An unpleasant experience.
As for my child's treatments, the dentist has always been quite negative despite the fact that her teeth are in pretty good shape. No care for a child’s self esteem or any reward efforts. All a bit hardcore and downbeat.
-Did they ever contact me to offer an appointment as promised? No!
-Do they reply to any emails? No!
-Can you reach them by phone easily? Hardly!
-Are you seen quickly when you arrive for your appointment on time? No! You can be waiting for a very long time and no indications from the receptionist.
This is a poor practice, terrible customer service and treatment. We won’t be going back.
Best regards.