Portmore Dental
Roadway House, 35 Monument Hill, Weybridge KT13 8RN, United Kingdom
4.9
247 reviews
8 comments
9GCW+XF Weybridge, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–12
Saturday: Close
Sunday: Close
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–12
Saturday: Close
Sunday: Close
A shout out also to Melanie on reception for putting up with all my calls and managing to sort out a solution to my problem. Extremely grateful for you.
Unfortunately all my teeth were ruined by the confident general dentist Eban van der Walt. Before my Invisalign treatment all my teeth were pretty healthy and I had regular check-ups. I trusted in the dentist completely. I was recommended a course of Invisalign to straighten a few slightly misaligned lower teeth. The treatment was supposed to last 5 months but ended up taking 18 months. I was in pain for the for the entire 18 months. Rather than stopping the procedure I was pushed to continue the treatment even though I knew something was not right. Although the procedure did straighten my teeth I was left in constant pain. The mouth guard I was then left with was badly fitted and very painful. It then became clear that the Invisalign procedure had not worked properly as I was left in constant pain. I stopped wearing the mouth guard and all my teeth have now reverted back to their original positions. He recommended seeing an orthodontist for second opinion. Guess what? I found out that the orthodontist is the dentist’s friend. I then had to see several Harley Street Orthodontist and Periodontist’s. The Harley street Dentists recommend I stop the treatment and even stated that I should not have been recommended the treatment because of an auto immune condition and pre diabetes the dentist knew about. At this stage Portmore realised they had got out of depth and offered a partial refund. However I am now several £1000 pounds out of pocket and in constant teeth pain due the an Invisalign treatment I should not have been recommended due to pre-existing medical conditions.
The Bad - very expensive compared to other dentists for work with no reason why
The Ugly - overtly salesy & money focused - a view shared with other parties who have been there. Fair enough with SGH a captive market but definitely not for everyone.
Always friendly and honest.
Not the cheapest but definitely very high quality.