Clifton Dental Studio
92 Queens Rd, Clifton, Bristol BS8 1RT, United Kingdom
4.7
99 reviews
8 comments
F95Q+7J Bristol, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 8–15
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 8–15
Saturday: Close
Sunday: Close
Since this review I immediately received a call from Julie in reception who very quickly booked me into see the dentist Rory. My feedback concerning organising a dental visit has been dealt with promptly and the branch have taken steps to address further concerns raised with communication, especially with the out of hours service and messages translating to the main reception. I’m very happy with how quickly and professionally this has been dealt by Julie and the team. Over bite resolved, further dates to check now organised in a reasonable timeframe. Scans still at an extra cost but further explanation offered as justification.
Much happier and as mentioned before, the prior service was outstanding so not to overshadow this.
…………..
During the process from introduction to removing my brace was great. There were times when additional costs would creep in from that quoted initially which needed discussion but fixed fairly easily.
However aftercare hasn’t been great, it’s really difficult to get in to see the dentist who is very busy and existing clients are often referred to an additional phone service where messages dont get through to the main reception (this has wasted my time twice on travel, where I’ve been outside at 10 minutes past my appointment to then be turned away or asked to wait 2hrs for the next slot - It takes me an hour to get to the dentist).
The over bite is still not right and teeth sore but I’m not able to speak to the dentist.
Extra costs for scans etc have been mentioned when trying to order a backup night brace. As apparently records are no longer on file - even though it was only 6 months since taking my brace out.
Overall not impressed with the after care which has really let down the fantastic service I had pre my braces taken out.
Thank you everyone at Clifton!
Elin