Wolverhampton Dental Clinic
3 Bhylls Ln, Wolverhampton WV3 8DH, United Kingdom
4.6
98 reviews
8 comments
HRCG+HQ Wolverhampton, United Kingdom
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Monday: 8–17
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
My husband had a check up after waiting over 2 months for his appointment, he needed fillings and an extraction - he paid for ALL the work up front that he needed doing which he was told he needed to do by the receptionist! 2 appointments booked for the work, which were then cancelled on the day of said appointment! The appointments were then rearranged but they could only book 1 appointment and not the 2 like he needed!
One of his teeth that needed a filling became infected, we called at 8.30am on the Friday (before a bank holiday) to be told there was no emergency appointments and that they only had 1 dentist working and they were leaving at 1.30pm (the surgery was open until 5.30pm)!
After getting an appointment at Blue Cross Dental Practice through 111 (both were extremely helpful) my husband had to pay for another check up, 2 lots of antibiotics, lost a days pay from work and has been told he will more than likely lose the tooth (which is on his smile line) as the tooth would no longer be able to be fixed! He was urged to get an appointment ASAP with his dentist to avoid the problem getting any worse and becoming infected again! Called at 8.30am on the Tuesday after the bank holiday and surprise surprise there was no appointments and his named dentist was not working that day, I did say we were happy to see any dentist but again, there was no appointments! I asked if I could speak to the practice manager to make a complaint but she wasn't in at that time and I was assured she would contact me as soon as she got in. 24hours later... I am still waiting for that call! Called AGAIN this morning to speak to the manager and was told she was being a dental nurse for the day and was unable to speak at the moment, I gave my number to the receptionist AGAIN and told I would here from the manager today, I am not holding out hope for that call!