Mydentist, Queen Elizabeth Way, Kirk Hallam

I received excellent care and treatment on Monday morning at mydentist Kirk Hallam from my initial phone call to be seen as an emergency for an infected tooth to the extraction of said tooth!!! Thanks to the reception staff but extra special thanks goes to Kev (Keval Chavada) for his care and attention and explaining everything to me and reassuring me that it would be pain free and it was!! Kev you really put me at ease and thanks also to his assistant Kayla who was very caring and understanding. Thanks again Rosalyn

Really pleased with how the receptionist greet and help you when you arrive at the practice. I got married last year and needed to change my surname. The receptionist did this with the ID I bought along with me. (The name on this review is in my old surname). I am a very nervous patient when it comes to my teeth because of a bad experience I had some years ago.
My dentist Fakir Chicktay put me at my ease with my appointments with him. He could see how nervous I was and kept talking to me throughout my appointment. He didn’t hesitate to say if I had any problems to go back and see him. The dental nurse that was working along side him also helped calm me down.
I would recommend that this dental practice to anybody if they can get in. A job well done, thank you all for being so kind, understanding and caring

Had an amazing experience with Dr Kev and my alignment journey, super happy with my teeth and want to thank Kev for being so attentive and supportive throughout the journey, always there if I need to ask a quick question about anything and made me feel at ease throughout the process. Would 10/10 recommend!

Kev provided me with an excellent alignment service. He was very responsive and thorough in his work and I couldn’t be happier with the outcome! Would highly recommend!!

Superb! Called on a Friday, was signed up on their books straight away and booked in to be seen for the following Monday. Dentist and team are fantastic - would highly recommend.

Waited over six months for a appointment to get a text msg 50 mins before my appointment to tell me its cancelled due to hygienist being ill, I have lost a day's pay being SE who's going to reimburse me that?! And to top it off the receptionist put the phone down on me .... NOT GOOD ENOUGH I will be complaining to the Practice Manager when they tell me her name as the call staff have amnesia... And the NHS Ombudsman. I would give zero if I could...
**Update **
I've had to update as it won't let me reply to the reply! I tried to speak to you the Practice manager but the person I spoke to had a bout of amnesia and said they didn't know your name but took my details and said you'd ring me...which I've been waiting for for over a week now to no avail ! You have my details so I shall await YOU contacting me but I'm not holding my breath nor will I be compensated for losing a day's pay as I'm self employed but you don't care even though you say you're sorry but sorry doesn't reimburse me.

Great service by the team and Dr Kev, he managed to see me as soon as possible for an emergency root canal treatment. I was made comfortable and talked through the whole process ensuring I understood what was going on. Would definitely recommend this practice!

Just completed alignments and composite bonding with Kev and I’m over the moon with the results.

Both Kev and Kayla have been amazing throughout my treatment and are true perfectionists, highly recommended.