Signature Smiles

Been at this dental practice for a number of years and don't think I've seen the same dentist more than twice. When I started going there it was very good but large turnover of staff made it very impersonal. Went in the once for a 6 months appointment at 17.50 to be told that the practice now closes at 17.30 and would have to make another, had to take time off work for this. Also been having pain in some teeth one of which definitely shows some decay to be told time and time again that nothing needs to be done and we'll see you in 6 months, not even a scale and polish. More recently I've had toothache which I told the dentist about in an emergency appointment to be told I would need root canal work and a crown, after getting a second opinion I was told that the tooth only needed filling. Would not recommend and certainly won't be going back as I've registered with another practice.

Having worked in private dental practice for over 11 years I can't help myself compare how the practice is run and the quality of treatment.
I have found "Signature Smiles" to be basic but adequate.
They have been looking after my dental health for many years.
I have had 3 different dentists over this period and find that my current dentist Stephan professional and thorough with his treatment/advice.
It was a pleasure to meet Catherine (the hygienist) today. My treatment was carried out quite painlessly and I received good oral maintenance advice, a very positive experience.
Thank you all
Jayne

If I could leave these less than one star I would. The receptionist was extremely rude! I called because I’ve been in extreme pain with an infected wisdom tooth so I haven’t been able to eat or sleep for days. And the receptionist called me back to ask about my situation then when I explained it to her she told me that I am no longer a member of the dentist because I missed my last appointment which I had good reason for. So I politely responded with ‘so why did you call back and ask about my situation if you were just going to tell me I was no longer a member? Could you have not started the call with that?’ And her response was ‘well I won’t bother next time’ what kind of service is that?! I would strongly encourage anyone to avoid this place like the plague

Returned after a few years away. Lady dentist today was lovely. Felt I needed to update review to 5 stars. Hope she stays.

Wow been back for first time in nearly 3 yrs . Absolutely lovely people . I'm not the best patient but from the time I walked through the doors to the time I left they were amazing made me feel at ease . Would definitely recommend ***********

I had an appointment today for an inlay after breaking a tooth to the gum line. Again, the receptionist was welcoming and friendly and the dentist and dental nurse did a great job in making my treatment pain free . I have extremely sensitive teeth so that's some feat. I'd like to thank the staff for making my dental visit stress free and painless. I hope the dentist I saw today stays with the practice.

I am basing this review from my visit on 23rd June 2021.
The receptionist was lovely and the hygiene therapist was excellent and the dental nurse made me feel at ease, as I am a nervous dental patient.
The hygiene therapist did a brilliant job at scaling and polishing my extremely sensitive teeth without any pain. A big thankyou to her.

I am not the best patient when It comes to dental visits, but the level of service I've received is excellent and pain free. The staff are friendly, welcoming and very professional.