Bupa Dental Care Woolston

Absolutely fantastic dental surgery!

As someone who is terrified of the dentist, I was scared to make the appointment in the first place but I spoke to receptionist Lucy who was very helpful, friendly and very understanding. I also felt at ease and reassured at my appointment too!

Highly recommend!

Highly disappointed and I only got as far as the receptionist.

I decided to register as a new patient hear after hearing great things about the actual dentists/hygienists that work here. Unfortunately, their receptionist, Lucy, has massively let them down.

After submitting a new patient enquiry form, I was sent a rude and abrupt email from Lucy that simply stated “are you aware we’re fully private”.

Yes, I am aware of this. When looking for new services I tend to do my research and quite simply, read the website…

There was no offer of assistance, help, no friendly message, just a rude, snobby, assuming and abrupt email from the receptionist who is clearly not as friendly and helpful as the dentists themselves are. So disappointed with this, the dentist seemed ideal for me until this ruined all good reviews and word of mouth is received.

I am really disappointed to put this out. But my mum has just recently registered and I thought I’d give it a go too.
However, when I went there in person asking to be registered the receptionist (Lucy) very rudely said “are you aware this a private practice” I think as a 26 year old women I wouldn’t go to a private dental practice without doing my research.
She was saying the dental practice was closed and I had to register online, the registration system online is complicated and not easy to do (and I do know how to use ICT) the helpline sent me to Bupa insurance. Was not happy whatsoever.

God bless this dentist! Since moving from Portsmouth 9 years ago I’ve not been registered at a dentist, always been on my to do list but with work it’s always been forgotten

I rang these guys at 10am as an unregistered patient on 4/7/22 with severe tooth pain from my top right wisdom tooth asking for an emergency appointment. They were so polite and caring on the phone and saw me the same day at 13:30

After checking my tooth it was seen I had decay on my tooth right next to the nerve and the tooth needed pulling. I advised I was going on holiday the next day and my dentist advised she wouldn’t go on holiday with my tooth like this

I was in and out in 25mins, no pain, extremely careful and precise

An excellent dentist who are excellent at what they do

I always said I would sign up for BUPA Dental Care for me and my family, and this has just confirmed it for me

The bill was extremely lower compared to other local private dentists and they were much more welcoming to myself aswell who wasn’t registered and a stranger off the street

Thankyou to everyone at BUPA Dental Woolston, absolute live savers!

Dr. Carin is always kind and helpful, very friendly, I enjoy every treatment I have :)
Thank you

Always hated going to the dentist
The practice is so friendly & welcoming I now feel at ease going & love it!

Been coming here for a long time and always kind and professional. I had chipped my tooth Boxing Day, however they were closed Boxing Day, so I left a message and they got back to me the next day offering an emergency appointment that day. Very efficient. Although I had to wait a while whilst sat in reception, the male dentist there did a fantastic job with a filling on my tiny front bottom tooth. Yes it is more expensive but it also shows in the efficiency and quality of care you get.

I cannot fault this dentist at all. I came for an appointment today and not only was Radoy absolutely fantastic with me (nervous patient), the entire team were amazing with my 4 year old who I had to bring to my emergency appointment! He even got a little goody bag to bring home. Wouldn’t take myself or my kids anywhere else.