Bupa Dental Care Rise Park

Excellent service, rang at 9am was given an appointment the same day, I really do not know why others have put such negative reviews, I’ve never had a problem getting an appointment but maybe that’s because I look after my teeth and attend regularly!!!!! Staff were polite and helpful and the dentist Dr Burton is brilliant, takes the time
To explain everything. It’s a 5* from me 🤙🏾

I’ve been coming to RP dentist ever since I was a child and slowly but surely the service has just got worse. The receptionists are lovely (they’re definitely the 2 stars here) but the dentist I had has been rude consistently during my last two visits. No polite greeting, poor communication, mumbling and unclear on the treatment. Pulling me about without any directions of what’s coming or why. 5 minute service, for £28 to be told I need a filling (I told them this on the phone) - this will be the third replacement for the same filling. I’m just dreading it already! The dentist is a stressful time for people regardless but the manner in which patients are spoken to really needs serious improvements.

I can not fault this practice at all. The staff have always been friendly and understanding. I personally get anxious when going to the dentist but am made to feel reassured and comfortable.

Have been at this dentist for many years and have been told that I’m no loner registered because I’ve not used this service for a while. It’s all about making money for this practice. They say it’s not but why would they not offer treatment if that’s not the case. I would not recommend to anyone.

After being a patient to this dentist from a child, I have now been told I can no longer go there because I haven’t been for a while and I’m now considered a new patient which they ain’t accepting any.. so basically all they want is people who can go there regular to top there wallet up.

Even though sometimes there is a long wait to be seen, it is still one of the best providers locally for dental care and treatments.

I get extremely anxious and panicky when the dreaded check up is due. The staff here are brilliant. Dr Martin and his friendly colleague really helped me today and understood my fears. I had a pain free clean of the teeth and am smiling again. I am reassured for my next visit in 6 months.

I had been with this dentist for years and they struck me off because I hadn't been for for a while. I had to cancel a few appointments because of work commitments and then the pandemic hit. Time just flew by. I did not receive a warning letter or phone call. I called to book a check up and hygienist appointment only to be told that I am no longer registered. The receptionist was very rude as usual.
I am now registered with another Dentist and I am very pleased with the service so far.

Thank you for your reply regarding my complaint. I was registered with your Practice under my married name. ( Davison) I have no desire to discuss this any further. I gave an honest review about my last call to you.