Argos Waterlooville (Inside Sainsbury's)

Always use fast track now, order and pay at home, walk in and give them my order number. Saves waiting forever in the queue of people who are waiting already. Paying on those pay machines in store are a nightmare. They rarely ever accept my card, useless piece of machinery. Most of the staff are quiet and sometimes never speak at all. Poor customer service for the most part.
Hence why I now choose to do my shopping in there online. Quicker, simple and you don't have to deal with the other hassles.

Although experiencing fast and efficient service in the past. This time was very different. There was no queue for the til and I still had to wait a good 10 minutes to be served and no apology was made for the wait. Waiting to collect there was a good 5 to 10 minute wait because there was no staff to say that I could collect my item. Not great service this time.

Rather shop online as their returns policy is shocking. DO NOT USE CLICK AND COLLECT, THIS DOES NOT COUNT AS ONLINE SHOPPING. Once you have plugged anything in you are no longer able to return it. Online you have 14 day to return anywhere. Oh and I wonder why the high street shopping is dying! What a joke!

Got a indesit washing machine on the 4/2/22 brock down after 4days i was left with the broken machine for over 2weeks indesit blamed indesit and indesit blamed argos thay didn't even replace the machine i waiting for over 2weeks for it to b replaced argos refunded me and indesit left me with the broken machine had to get rid of the machine myself I had to pay £25 to have it taken away to the tip went to a0.com got a washing machine next day delivery brilliant customer service not like argos and indesit don't get a washing machine from argos . I work full time and care for my mum who i live with who disabled and uses a wheelchair so thanks argos for leveing this broken washing in my mums kitchen for over 2weeks in the way and indesit hotpoint wheepool who ever you like to call yourself your machines r rubbish and your customer care stinks .

I used to like Argos, competitive prices and convenience of picking it up! However my last experience has left a bitter taste in my mouth, bought the monitor online for collection in store. When I arrived at the store it was clear the item was a return and very much in a second hand condition, I complained and they just don’t care!! Lots of fobbing me off, when I pointed out it’s likely covered by distance selling regs as payment was taken online just tell me again to sort with the store! Second hand items and poor customer service

Click and collect books you wait around to get the email so you can collect your item. Not only do you not get an update saying it won't be there today but you have no idea when you will get it. Sick to death with all these canines that just fail to deliver with no update and no explanation .

First thing we get told, you might have to wait a while as I'm on my own going everything, when she clearly wasn't. There was however a distinct lack of staff and after 10 minutes gave up and went elsewhere. You want my money, improve your service.

Have tried to make enquiries regarding bathroom furniture today. Absolutely useless results. No way of getting any proper information whether product available. Customer service leaves an awful lot to be desired. In fact, customer service non existant.