Argos Walthamstow Low Hall (Inside Sainsbury's)

It was the 23th March 2022 that I went there to collect something that I bought on the website, I was lucky to meet Alfaz, I hope I got his name right. He was brilliant, he was so kind and helpful he went above and beyond to help me. I can't recommend him enough, if you go there and you see him, he won't disappoint you. We need more people who help us with a big smile and who love what they do.

The Manager (Hanaa) at the Chingford store is racist and rude, each time time I visit the store she refuses to serve me at the till. Today when I attempted to return an item she got annoyed in the presence of staff and customers and stated that “I will see how you get a refund, I will make sure you dont”. Upon going to another Argos store I was provided a full refund. Avoid this store as Manager is unprofessional and a disgrace to Argos.

Staff are extremely unprofessional and rude and the manager is completely useless. I went in for a simple return of a faulty item at 10am, was told to come back to see a manager at 3pm. Item was checked by 3 members of staff who all confirmed it was fine. I was there for 1hr and due to the managers incompetence the return was not done, I had to go to a different branch (they did it in 2mins with no issue) to complete the return. Worst experience ever! If I could give 0 stars I would.

Bought myself a Freeview play box yesterday, am very pleased with it and the sales assistant was so helpful too. So easy to set up and use as well. Thank you Argos.

Very disappointed went to the store on my last 2 visits absolute bad customer service waited in line and there were 2 new girls that don’t know anything just standing and chit chatting and on my second encounter I returned a desk and the Asian lad didn't accept my refund sayings it’s been used so Argos Walthamstow refunded for me much more professional avoid at all cost this Chingford Argos

A small Argos located around the rear right of a massive Sainsbury's supermarket. The service was very fast.

Monday 13th December, I went to the store to return a faulty item when I was told it was not applicable to refund as it was supposedly broken when opened. This was in fact false and the item was originally broken. I went to speak to the manager when she told me to leave after I denied receiving the item back, this angered her in which she then spoke within a rude tone and began to yell at me. It was in fact because my mother wore a hijab as she wasn’t rude when she was there, not only was she racist but she couldn’t do her job properly. We then left the item in the store and we were forced violently to the store. She did not to resume any service after I bought an item. I am a loyal customer for 10 years and I am devastated that I’m being treated like this and I don’t recommend coming to this particular store.

Received poor customer service today from a member of staff that refused a collection of a pre- paid electrical item and the return of an poor quality item received with visible liquid stains and mould. Was asked to return item to another store and refused service, the delivery confirmation of my order was apparently not at the store. Humiliating treatment, have read similar matter of racism about staff at this store which needs to be investigated.