Argos Camden
72-76 Camden High St, London NW1 0LT, United Kingdom
3.9
368 reviews
8 comments
GVP5+MW London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
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Sunday: 10–17
Tuesday: 9–19
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Sunday: 10–17
I purchased a Samsung galaxy S22 ultra from this branch and it was delivered to me 3 weeks ago, a week after purchasing it.
Once I opened it I realised that the camera is completely faulty, you can't take a regular photo with it. Please see photos attached.
Argos was closed for a couple of days so I couldn't take it back to the store earlier. I have since gone back to Argos several times only to be told each time that it will be collected from my address.
Two weeks ago I was told the collection would be in 2 to 3 days and after travelling all the way to the store they refused to allow me to return the phone there and then, which is absolutely ridiculous since I bought the phone from there. A collection was arranged for yesterday, which we even called and confirmed, (04/10/2022) however no driver turned up to collect the phone once again.
Disappointing service from Argos, I have been a customer for over 15 years but had never experienced such shocking customer service before.