Argos Romford in Sainsbury's

I send the item ( shoes ) from eBay to be collected by the the customer in November. Customer could not collect the item but Argos NEVER sent my item back !! I called. eBay also got involved but nothing happened until now. I strongly advise to do not choose that location as a collection point as your stuff might disappear forever ! I'm sure my shoes are still there and nobody from Argos is bother to help me to get it back. The question is who is having the shoes now ?? Thanks.

There is no option for 0 star! I ordered I fleece for my daughter. The lady at the counter ordered it for me from other site & I’ve got the message to collect today with the reservation number 554682.
I went to the store and the staff the counter said that I need the code as well because without the code means it’s not ready to collect!!!
1. How do I suppose to know that I need the code apart from the reservation number?
2. Why didn’t the lady who reserved for me let me know I need the code?
3. Why the message didn’t mention anything about the code or at least saying the code is coming, I need to wait to collect?
I was so busy & tired but I had to try to come to collect my item. It just wasted my time & my energy for nothing!!!!
Such a very confusing & inconsiderate service

Ordered a trimmer - 7 in 1 - multigroomer Wahl Peaky blinders gift set. It was collected in store.

Most items were missing with only the actual trimmer, moisturiser in the pack when I was supposed to have a comb, blade, etc. Extremely dissapointed as I was hoping to take it with me now I don't have time to reorder and wait another day.

Always easy to click and collect. I've placed orders at 11pm and then been able to collect them at 8am the next morning with no issues.

Click and collect, didn’t have to wait long, friendly staff

Utter rubbish, if only I could give no stars. I was at work, I purchased a single item for £279 and paid online with my argos card. Shortly I receive a txt notification to collect at my local argos in Sainsburys. All well so far. I get on train and head home. I go in store and show confirmations codes on phone. The women serving me asked for my argos card. I said I don't have it on me, that I never carry it (I hardly use it). She says she cannot give me my order as she needs it for security reasons to make sure I am the same person who ordered. I try show her my driving license, my bank cards, my email confirmation, my txt messages from argos to collect. Yet she refused. Still haven't got my item as I type this after spending £279. AVOID!!!

Wish i could give 0 stars. Staff and very rude and seemed racist. They tried to serve the person behind me when it's first come first served. The person behind me had more sense and said no they would wait their turn. So rude. They also don't let you return if you have changed your mind.

Very bad customer service from the team ,my partner and i came to the store to exchange a faulty hoover that was purchased 59 days ago & we were left disapointed as the manager Danny handed us a number to call & said he cant do anything for us as its been more than 30 days . We now have no hoover and wasted time to resolve the issue but Argos's customer sevice isnt as convenient as they promise .