Argos Cannock Orbital in Sainsburys

Would be zero if I could. Tried to return an unused item but the manager Nicola would not accept as the plastic wrap had been removed even though they had sold me a stair gate a few days earlier which clearly had been a return as parts of packages were missing.
The call centre agreed with me but couldn't overturn the managers decision but advised me to try another store. I went to Reedswood and they accepted with no quibbles.

We ordered some garden furniture online from this store last week and were given a delivery slot for tonight between 7pm-10pm. We had email confirmation of this. It got to 10pm and no furniture had arrived, after we phoned customer services we were told the order couldn't be delivered due to lack of drivers. This would be understandable, however, we had no communication to say this wasn't going to be delievered. To add to this our delivery slot has been pushed back to next week, rather than offering us a delivery slot tomorrow. Not happy at all!

Collected a online order for a Samsung 24” tv asked the counter lady named Julie about a 43” Samsung tv as I was having problems ordering on line.. she took time out to search and preordered for me which I collected today excellent service both times.. well done Argos got staff that are prepared to help customers.

Thank you to the lovey man who helped me with a purchase of a smart watch today such a gent

Rude abrupt staff when collecting clothes order... perhaps update your signage ??? So customers know they have to wait in a queue !!

Brought £2000 item then they cancelled saying no stock, why sell it to me if no stock? - then told I would have to wait 30 days for refund - customer service extremely rude and hung phone up on me - went without present for Christmas because of this

I came into store near closing on 3/2/2022 Realised once I’d arrived that I’d accidentally ordered my item to the wrong store. The chap who I was served by was very polite and friendly, cancelled and refunded the incorrect order and as the item was in stock at this branch, I walked out with what I’d come for in less than 10 mins and was saved the hassle of making another trip. Top service, will use again. Thanks

Purchased a sofa £400 and 14 months later I complain that the cushions are flat where we sit. Really uncomfortable, sofa squeaks and been fixed once but squeaks in other areas now.
I’m now £400 down and a sofa down because I have got to buy a new one
Customer service basically just said they doing nothing now haha
What a joke of a place. Won’t see another penny off me