Argos Stafford (Inside Sainsbury's)

I went there with my husband and kid yesterday and felt humiliated in front of all customers from the que by their manager, he made me feel very bad and liar even if I show him all proofs (phone, receipt, and the reason of the phone fault). His attitude was arrogant from the start looking to not resolve nothing, he didn't give attention to nothing with all proofs. I resolved in another store my problem. I felt that it was a show off in front of his team and customers, he doesn't have any customer obsession or any principles of the market. The most bad experience ever in Stafford. Don't go there ever.

Terrible service
Bought a tablet for my elderly father in law , as like many he has restricted contact with the present climate.
Unfortunately we bought the wrong model (which is too advanced for him) and went to return it.
The product is in original packaging , unused and has the receipt. All in line with their return policy. Instantly I was told as the shrink wrap plastic sheet had been removed it could not be returned.
PLEASE use Amazon or eBay who are being sensible (no problems with returns throughout lockdown) and use staff who know their policies.

Rubbish service, the female manager is arrogant and unhelpful and skates close to breaking consumer laws. Bought an Alba tablet that failed twice and after two replacement items within half of the two years manufacturers warranty she flatly refused to help any further. I went to Cannock Argos and was offered a refund or replacement as the guy who served me acknowledged there was an issue with said Alba tablet. I paid an extra 20 quid and had a Lenovo tablet which is great. If you want dreadful service go here, good service, go to Cannock

Went in the other day, was met pleasently by a young woman with silver hair, she was very welcoming unlike the others. she had a constant smile and helped find the tablet i was looking for (give her a raise!!)

The female manager is absolutely terrible. She's rude, aggressive and completely disregards warranty and consumer law.

I bought an outdoor table set which completely rusted and looked terrible despite being covered all the time. The female manager just flat out refused to accept the return of the item, and said that it may say weather resistant on the product description but you know it's the same with everything and it doesn't really mean that or matter?! So she agreed it was misleading but still refused to refund? She needs sacking.

Decent argos, small warehouse for them, but can grab small non essential items here quickly, if you need more stuff your best of going to the top end of stafford. But other than that nothing bad to say.

After completing an online purchase (25th July 2022) I recieved an email stating to collect before 1st August, because I needed my product before that date I rushed to collect unknowing they shut at 8, my fault entirely. Luckily enough Jane, the assistant, who I asked her name for went above and beyond to let me have what I ordered, even though they were closed, to save me coming back!!!. Well chuffed because TBH she was well within her rights not to seve me, wish there was more like her and her customer service to make it easier for the general public when there are issues .

Went to the counter, no staff in sight. Someone could be heard on a personal phone call, saw me and continued with their call. They finally came to the counter and asked if I was waiting to be served. I certainly wasn't standing at the counter for my health. Turns out this was the manager. I see what other people mean.