ELA LONDON
219 Brompton Rd, London SW3 2EJ, United Kingdom
4.5
24 reviews
8 comments
FRWJ+VW London, United Kingdom
Location reporting
Claim this location
Monday: 11–18
Tuesday: 11–18
Wedneasday: 11–18
Thursday: 11–18
Friday: 11–18
Saturday: 12–18
Sunday: Close
Tuesday: 11–18
Wedneasday: 11–18
Thursday: 11–18
Friday: 11–18
Saturday: 12–18
Sunday: Close
Thank you so much guys :) I will definitely be keeping an eye on your pages and will visit next time in London.
Not only does Elena travel the world and look for brands that are exclusive to her she also has her own brand.
If you want something that is special or even for everyday wear then this is one place you need to visit.
I never want to leave....
I am now responding to the owner since I am unable to do so in a separate response. Since the speed of the delivery nor the use of the offered 10% courtesy as an incentive to join your email list as an active client was not a subject of relevance, I'm not sure why you bring up these points in your response, nor do I think asking about a charge is "complaining". I am including a photo of the two Taller Marmo dresses that I have purchased from London in the last 2 weeks- one from Harvey Nichols and the other from Net-A-Porter, I was not charged duties for either of these purchases. Should you care to review my receipts I will be happy to forward them to you via email. The point that I made in my review was the fact that ELA London was not transparent about the additional duty that would be owed since this information is stated on a web page that is not going to be looked for until an email from DHL is received with the amount due for duty. As you said, you were going to consider adding this information on the check out page which I believe would prevent additional negative situations with your international clientele and would be considered transparent in my view. Since this information was not visible until after the fact, I stand on my 1 star review of ELA London.