Blackburn Road Medical Practice

Absolutely shocking, being trying to get an appointment to sort out my prescription for 3 weeks. Attitude of staff is appalling, one missheard me when i called and told me i was registered there but was looking for a Tyler when my name is Tara, instead of apologizing told me she xouldn't understand my werid accent, i'm from the north east. Apprently this doctors your not able to make an appointment in advance because they don't know which doctor is foinf to be in when. So for the past 3 weeks i had had to ring up on my days off or late start to ser if i can get an appointment only to be told everyone time that there isn't any canceled that day, i'll be put on a list. But apparently when they do call you later then day with an appointment it at a different doctors and you get attitude when you explain your can't make a 7:30pm appointment because your traveling. Staff are rude, argumentative amd unsympathetic. when i explained i coyldn't make that appointment wa there anything else i was again offered it in another area i had no heard of for Monday. I had to explain i had to give notice to work to arrange cover monday was to so, this annoyed them as apparently making me travel to another area is them trying to help. Text alerts don't even give you right times of your aappointment and when you phone to eenquire there not helpful insisting you attend at the time stated which is not the time you booked. 3 weeka i have being trying to get my prescription, in a hug amount of pain without it and no futher forward bwcauae apparently the doctor that may or may not turn up that day want to review it. Mad a formal complaint to govering body and trying to find another local doctors to sort out my prescription. Awful place on gave 1 star cause 0 was not an option

first off the receptionists and nurses are fantastic but the doctor is an absolute joke. he is the most ignorant man it's been my displeasure to meet, no point having an appointment with him because his over inflated ego wont allow him to listen. I'm always having to chase things up because he never does what he says he will, naproxen and co-codamol don't work so this buffoon recommends paracetamol (already had one knee replaced and the other is knackered). my partners meds were constantly wrong so she changed practices as she was sick of having to chase them up every single time. do yourselves a favour and steer clear of this place until they get a new more competent doctor.

Absolute rubbish the reception are stuck up talk down to you. Never give you an appointment when you need it. No point ringing at 8 in the morning because it's always engaged when finally you get to position 1 they cut you off. I am looking at changing my doctor.

Everyone is quick to leave negative reviews but I've only experienced good things from the surgery, hopefully I don't need to return any time soon but both the reception team and nurses I have dealt with have been excellent! Thanks

worst doctors i have ever been to all the doctor says is what do you want me to do! can't hardly understand him and he is defo more concerned about money than his patients welfare stay well away

Receptionist seem to think there a doctor write on medical records, consistently chasing for repeat prescriptions

Rude receptionist you got more chance of winning the lottery than booking an appointment ring at 8am get through at 8.20am all appointments gone say they always busy but when you go inside theirs no patience at all just the receptionist and doctors busy chatting away 0 stars they should be investigated am sure am not the only one who feels this way its a shame the main doctor mutepali is really good.

8am the surgery is suppose to open. Calling the surgery is no use the line is busy not switch board busy just leave the phone on the side busy. The surgery gets fully booked at 8:30am. At the end you get no slot to get checked. Bringing Great Harwood on aswell made them more useless. No body has a clue of what they are doing. From the receptionist till the so called Doctor that sits there is just doing Zero... There is no good doctor in Accrington... All are time wasting Happy Meal Certificate Holders. Shame on all of them. You should slap yourself 10 times and count it as one.