Barn Practice
1 Purewell Cross Rd, Christchurch BH23 3AF, United Kingdom
1
22 reviews
8 comments
P6PQ+MQ Christchurch, United Kingdom
Location reporting
Claim this location
Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Cant get through to book appointments I'm diabetic getting my annual review is almost impossible.
Went for appointment yesterday wrong booking type so after going in 1 hour late my review still could be done.
Went to collect repeat prescription yesterday not sent to chemist now have to leave work early again today to get prescription.
Amended my address details over 5 weeks ago still not been changed on their database.
Conclusion what used to be the Christchurch Medical Centre is now a complete shower no one knows anything totally useless management & the Barn now only has one Doctor left avoid this Joke of a Medical Centre like the plague.
As soon as I get my Meds I will be looking for another surgery asap.
One time I rang -after 2 hours of attempting to get through- to be greeted with "hello". So I said "hello is that the barn surgery?" Reply "uh yeah that's the number you rang for yes?" So I said "well yes but you answered with "hello" so wasn't sure" "what do you want?" She said so I said "uh an appointment that's why I rang this number yes?" Then when you get in there 9/10 your waiting long over your appointment time was due -once 1h 35min- to be told "they are busy". Sorry but if I was "busy" and that late they'd sure be grr with me. These things are a regular occurrence and must be dealt with. We understand the NHS does there best but if I was rude to my customers I'd be getting a grilling.
I've been told today that I have to come into the surgery to get my blood pressure taken and then go home and wait for a call. How ridiculous.
Sort it out guys your standards used to be so much better. Take some pride in your careers, you chose a career in helping people, so try a bit harder to accomplish that and you review ratings might increase.