Parkway Centre

By far the most useless service I have ever experienced. If I could give it 0 stars I would. You'd honestly find way more help reading an outdated bus station leaflet than using this service. Complete lack of listening skills and even worse with communicating with you. I wouldn't recommend Parkway to my worst enemy. Do NOT waste your time here.

Completely useless. I explained my situation and nothing that I said was in my report. They don't listen they make up their own story. Would not recommend to anyone. Waste of time

Disgraceful. About twelve years ago they helped me and were absolutely wonderful. This year they have refused to help me even though I would be a returning patient. How their standards and quality of care have fallen in the space of a few years is unbelievable. As far as I'm concerned they should be shut down.

Firstly I was sent from hospital to ITalk then from ITalk to these people because no one could help me. Today I’ve been told they cannot help me, I’ve been put in the situation where I feel I just keep getting moved around. It’s disgusting, after hours of assessments and time where I keep having to repeat my problems and things that I don’t necessarily want to speak about over the phone, I am incredibly fed up.

I'd give 0 stars. I have really bad mental issues including severe depression, and more. I'm very suicidal and so sometimes I'm too low to leave my house. I canceled on appointment due to being at college, rearranged for another, in which I missed because I was having a very low suicidal episode so couldn't get on a public bus to travel and hour and a half to attend my appointment. Going outside when I'm in this state is just putting myself in multiple situations to harm myself. Today I got a letter through the post saying they don't want to help me anymore. So they'd rather let someone who is suicidal continue to suffer than understand and sympathize. Not even professionals. Don't go here and if your doctor refers you to them ask to go somewhere else I beg, I didn't listen to the reviews.

Absolutely disgusting service on mental health referrals. Doctor was very unhelpful , unprofessional , unempathic expecting me to explain my story in 10 seconds when its taken six hours in therapy to fully explain. This what get waiting 3 years. Absolute joke the doctor should be sacked. He Has no idea whats he doing.

My 23yr old son was recently given an assessment by Tracy halliday who put personal assumptions on our letter by mistake causing alot of distress to me. I am going to make a formal complaint as none of his needs were met and as a mother I was made to feel very very low. She states mother paints a slightly more bias picture , she may have to some extent enabled his behaviour and I feel may be seeking some financial incentive due to him returning home! I am absolutely horrified! I have since reported it and got my son another assessment and been given a huge apology... I will make a formal complaint, I've been trained as a recovery worker and have worked for NHS and Hampshire probation Trust for over 7 yrs.
I'm appalled tas to why she would even think that????

The place shouldn't be able to operate. They are completely useless and are no help at all when you actually need them. They lack the ability to pick up a phone and call you when they told you they would. Give this place a very wide berth and go elsewhere if possible and only use as a very very very last resort.