Sidcup Medical Centre - Thanet Road

NOT FIT FOR PURPOSE
I’m asthmatic, recovering from COVID finding it difficult to breathe and it takes these clowns all day too tell me to go to A&E. via E consult & 111.Then
Sue (Nurse) has asked me to make complaint

Here it is

Solid local surgery that is part of a larger physician owned cooperative.

Hopefully it stays a partnership.

Save yourself the time and effort of completing the 20-page registration form for this surgery and just go straight to the Urgent Care Centre for medical advice. That is where Sidcup Medical Centre will send you anyway! Good luck seeing a Doctor at this practice.

This doctors never answers its phone you just get left on automated calling. I have tried to ring Thanet road surgery 4 times last week and another 5 times this week to get my daughters test results ( which we was meant to receive 3 weeks ago) as she has been very ill. I can't get to the surgery as I am stuck in doors and cannot send anyone else as the information is confidential. So what are my options??? leave my daughter and watch her get worse, then sue the NHS????
I am in the process of changing doctors as this service is shocking.
I would give no stars if I could

Spent all that time doing a e consult for my 3 year old's watery eye (obviously not expecting to be seen so soon but hoping for an appointment for after Christmas if his eye was still bad or worse). Got told to see a pharmacist or go to urgent care! No wonder the NHS is a mess, we can't even get seen by a GP or nurse as they are sending us all to urgent care. Doctor at Thanet Rd surgery was not even interested in offering a telephone appointment for after Xmas to see how his eye is. Once again have been passed on to someone else to deal. Can't even get a phone call out of the drs here so good luck in getting seen.

Probably the best practice (Nurse) I have ever visited. Nurse Kathy is highly skilled and is very kind. She has not only treated my wound well but also helped by booking appointments. Thank you Kathy. It would have been very difficult to look after my wound and call GP for appointments Regularly.

Have been with this GP about 2 years now
E consult is rubbish after filling in I got contact GP surgery.
Spent 1 hour on the phone only for the line to drop out . Obviously they don't answer the phone as I supposedly was next in the que. one stars is to god for them zero would be better but google don't allow zero

I am patient of this GP less than a year but very disappointed. E consult have to fill it and have to wait for the call back. Looks like a gp robot not human one. When you call them all the time the line is busy or not answering. Disappointed 😞