Dr P Alla - Welbeck Road Health Centre

Such a lovely doctors surgery, very friendly, helpful and polite from the receptionist to doctors always had a great experience.
Fantastic with children always go above and beyond.
Sue the midwife is amazing!
Thank you to all.

Absolutely brilliant doctors.After moving here two years ago, and being diagnosed with stage 4 breast cancer, they've bent over backwards.Far better than where I moved from Thank you for your care.

Bit of a mixed bag what you get.

Had Covid pretty bad lasted about 10 days in total. Because

I didn't darken the door immediately as per what they request just kept myself locked away till testing clear.

Contacted them at this point to obtain a clubnote for the period after self certification but was told I could have one for today but not the previous 2 days despite having photographic evidence of my lateral flow tests.

Believe me I don't want Covid again and have no other sickness recorded for well over a decade but if so the day the self certification ends I am personally walking into the surgery to register my illness.

Caring highly skilled Health Centre . The appointment system via app is easy . I don’t get why people complain. Polite friendly. Helped me when I had a crisis greatly . Fabulous Practice. Would never change .

Would like to wish all the wonderful staff & Doctors.A Merry Christmas & all the best for the New Year. Truly amazing practice. Always helpful & polite thankyou for all your help & support for my mum. Truly grateful.

I'm incredibly impressed with this practice of late. Needed an appointment for my elderly father today quite quickly. I filled in the online form on his behalf at 8am, the doctor called by 8.20am and he was seen by 9.20. I've also been myself lately and received a competent service. The changes made to the appointment system lately seem to be ensuing people who need seeing are seen promptly and most likely has made time wasters give up. Credit where it's due, a vast improvement.

Terrible appointment system. Not everyone can be on the phone at 8.00 just to get a phone appointment. An how on earth they expect the elderly to go on line is beyond me. Use to be the best doctors in the area. Definitely not now

Can't get through on the phone, and if you do it's sitting on hold for 20+ minutes for someone to answer even if it's just a query.
Have had a referral sat on for 1.5 months with no help or contact, have had medications changed with further review, and told to "just go to A&E" regarding an chronic pain issue instead of actually helping.