The Burnham Surgery

Fabulous surgery right through from receptionists to nurses and doctors. They solved a really thorny issue for me quickly, respectfully and kindly despite the fact I am just a temporary resident. Nurse Debbie is a real star.

Myself and my dad had a similar experience, we explained the symptoms we had at the time, we were both met with a similar question.. "what would you like me to do" or "what would you like me to give you". Now I don't need to tell you how that question can be abused or how that question shows the inexperience of the doctor at hand, but when I go to a doctor, I expect him or her to use their knowledge on the matter to give me a direct answer or something along those lines. Not the other way round! therefore I have given a 2 star review. "I'm not the doctor you are". Its tough enough already not having the answers, let alone being asked the same question I've been asking for months by the doctor. I'll end it by saying... "what if it was fatal".

Having recently experienced a number of encounters with this surgery, I can honestly say that the treatment and respect I have received from receptionists, nurses and Doctors has been second to none. Thank you

been on the phone for 2 hours today trying to book an appointment that i have been recommended to do so by NHS 111 and got told to phone back tomorrow

I understand the NHS is under huge pressure but this surgery has messed up my prescriptions almost every month so I
have physically go there to request it. Just waited on phone for 22 minutes for an answer and then told by the receptionist I can't book a blood test even though its written on my prescription I need one, honestly, they are appalling 😳😳

Burnham's medical practice offers consistent and effective health services to our local community.

Told me my husband would get a phone call n he is still waiting for this supposed call. Seems they can say which type of appointment people get. As for mental health suffers they don't seem to care about those who suffer with mental health issues 1 bit

I would just like to thank Dr Kumar for the way she has dealt with my illness I must admit she is a revelation to the surgery she is so thoughtful in the way she conducts herself with patients I am very grateful for the attention & her prognosis with my heart complaint Thank You!