Dr A Janjua

Drs and nursing staff are excellent and have always been very helpful. Some of reception staff could be a little more approachable and understanding. Otherwise and excellent surgery and i highly recommend

The doctor is helpful but the Admin staff at this practice are the worse I have ever come across. Rude, unhelpful, "Computer says no.." attitude. It's such a shame as the medical staff are fabulous.
Note for Practice Manager - maybe your staff need retraining or if the job is too stressful for them, they should be encouraged to find a job that doesnt involve the public

Absolute diabolical service. Put an honest statement on their Facebook page and was blocked and received an aggressive phone call. So no transparency. Suffering with insomnia following 2 bereavements which has been going on 14+ months. Have a policy whereas they can’t prescribe anything significant to help with sleep (what’s the point of manufacturing them?)
I’m now in the process of re-registering with a different GP and I’d avoid this surgery.
Unhelpful, not transparent, aggressive, rude.

Excellent service today from the receptionist and the doctor
Went with an issue that happened at work and seen promptly

A certain Doctor is rude and the power has gone to his head. He thinks he can speak to patients and staff anyway he likes such a shame as was such a nice practice but gone down hill.

Reception supervisor is very rude and spoke to me like a child. Shouldn't be allowed to work in customer service. I moved my family to a different GP service.

Absolutely appalling receptionist,
I asked to see a doctor regarding being unable to work due to illness and was told categorically that doctors do NOT issue fit notes for Benefits , which of course is totally untrue ! and is the only way to claim by obtaining a fit note from your doctor (standard practice).
I so glad all calls are recorded as I was clearly being fobbed off and more importantly lied to

The receptionist in question refused me an appointment to speak with my GP on this matter , I have little choice but to contact the practice manager and complain , I know the situation will be resolved eventually but my mental health is at breaking point ,
I see many negative reviews regarding the professional conduct of receptionist's at this surgery this needs to be addressed Asap

I’ve had nothing but excellent care from this practice. Having seen various doctors in the time and always been satisfied with everything. Yes the receptionist can be a bit off, but no one is perfect. Overall I fully recommend