Newbury S R
35 Newton Rd, Mumbles, Swansea SA3 4BD, United Kingdom
3.7
12 reviews
8 comments
HXGX+5Q Mumbles, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
Always waited at least 30-45 min or even longer to get a simple off the shelf prescription in last 5 years.
They feel entitled to question many prescriptions as if they don't believe GPs decisions. They make customers feel questioned sometimes. No discretion /privacy of a conversation - everyone can hear everything in the small place.
Not helpful at all when it comes to their non-transparent opening hours. On the door the opening hours for Saturday is removed intentionally so they can the pharmacy close whenever they feel really.
Very slow, not customer centric at all. They let customer wait a long time. It is not right.
Rained a complaint twice verbally, staff does not do anything about it. No improvements.
I can only say - avoid. Never ever again.
Not helpful, there is always a feeling they feel superior in the pharmacy.
Avoid.