Sparkle Dry Cleaners
Kenilworth, CV8 1EF, United Kingdom
3.4
5 reviews
5 comments
8CVC+57 Kenilworth, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: Close
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
Tuesday: 9–17
Wedneasday: Close
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
On collection they advised my hubbie it wasn't ready and wasn't even at this branch. This was the day after the confirmed collection date.
So I went in (I couldn't get through on the phone as the girl in the shop was seemingly on it to her sister for however long!).
She said she'd been confused and did actually have the dress, but she didn't know which way to press it ??!!?
So I showed her which was the front and which was the back. Very very strange.
Once I got it home I discovered that the thick elastic belt that was a critical part of the dress, was completely damaged - incredibly loose as the elastic had gone in it. So we had to cut it and stitch it back together. Whether that was the reason they had tried to hold on to my dress or not I will never know.
A bad experience and I would never use them or recommend them to anyone.