Clapham Junction Dry Cleaning & Garment Care DROPLET

Droplet handled a number of very special items with care and professionalism. Customer service was exceptional. Actually, the best dry cleaning customer service I have ever received. Highly recommend these guys. Thanks Droplet!

I used for the first time last week and I'm extremely impressed.
Very friendly and welcoming staff, great outcome of cleaning and ironing(5 shirts). Very satisfied local customer !
Highly recommend and will be using again. Thank you.

Droplet is Amazing, friendly with professional cleaning and alteration services. Very happy with their work.

Very friendly staff. Efficient service - I dropped my Canada goose off on Monday afternoon and it was ready to pick up Wednesday evening. When I inspected my coat upon pick up all of the stains have been removed. My jacket looks brand new. Very pleased with the service and will be back.

Had the most amazing experience with the person going above and beyond to accommodate me. Love supporting businesses with such great service with their customers truly coming first.

Have to say I'm so impressed! I dropped several pairs of work clothes off for dry cleaning and had a panic when I was suddenly called in for a job interview a couple of days later. I called up and explained and they kindly prioritised it for me so I was able to pick them up the next day! Saved me a lot of stress and hassle. Thank you!

THE WORST SERVICE EVER! If you are looking for altering clothes, please find other places that provides professional services.
I requested three pairs of trousers shortening at Droplet as I previously had a good service of dry cleaning. I requested 5cm cut for one and others for 10cm. I pinned trousers where cuts would be to be done which was confirmed by Droplet. The lady confirmed that this alteration will be done in a week.
After one week and a half, I visited Droplet wondering when it would be done. She checked and said the works has not been done yet and informed me that the alteration service would be accelerated.
I received altered products after 2 weeks and 3days.

I checked the trousers back at home and realised that two pairs of trousers were cut more than 25cm. I requested my trousers to be full lengths on me but they are now like capri cut which was NOT WHAT I'VE ASKED FOR.

I requested refund of the service and products as they wasted my clothes, time and money. However, all I heard back was them not taking responsibility and refusing any refund of the service nor products.
Very disappointing and unacceptable professionalism. I would never use Droplet again.

Lizann is the best. Very professional, knows her stuff and a great asset to Dtoplet. Thanks again.