Oceana Dry Cleaners

I am speechless at poor quality of the work here. An easy iron shirt looks like it hasn’t been ironed at all (but evidently it has, because it’s got a crease down the sleeve). Suit jacket and trousers are horribly pressed, unfit to wear. I’ve never seen such poor quality output from a dry cleaners, I’d avoid using them again at all costs and would advise others to stay well clear.

Just received my bedding back and must say I'm v pleased. Everything is pressed to a faultless crisp finish. The guy in the shop told me they're the only ones in the area with a special roller ironing machine for bedding etc. Explains the great results:) Will def be back with my dry cleaning esp as they are opened on Sunday too!

I had a coat dry cleaned and they gave it back with damaged buttons. They said they do not take responsibility for damaged buttons. Making a fuss is too much effort than it is worth so let this be a warning to anyone thinking of using their dry cleaning service.

I've been a customer for 14 years and they have always returned my clothes in an immaculate condition. The staff are respectful and make you feel welcome.

Used Oceana many times for cleaning, laundry and alterations. All done well and ready when they are supposed to be.
Polite and friendly staff.

The service at this dry cleaners is appalling.
The job done on my alteration was absolutely terrible, ruining an expensive pair of denim. The shortening came back to me as a trouser hemming, not finished like denim. When I challenged, I was told rudely that this was my fault, because I had not specified the finish I wanted. Absolute lack of common sense and worse, zero customer service. When I returned home, and told my husband my story, he informed me that he had a similar encounter with the man serving the week prior - and actually walked out and taken his dry cleaning to be done up the road - GOOD MOVE! I never post, but I don’t want anyone else to pay these people to ruin your goods then be rude to you.

I took a silk dress that had some grease, red wine and mud stains on it, which I pointed out to them before leaving the dress to be cleaned. When I went to collect the dress I wasn't made aware that they were unable to remove any of them. It wasn't until I went to wear the dress that I realised none of the stains had been removed. All they managed to do was seal them in!! I wouldn't recommend these dry cleaners for special care fabric cleaning!

I'm not usually one for trashing a business online, especially a local one, rather than chain, but having just had such a bad experience, I'm compelled to prevent anyone having the same!

I dropped a suit off on Monday, to be picked up Friday. I'd forgotten the ticket for pickup so the person behind the counter typed in my phone number - saying nothing had come up against it. Thinking I'd perhaps missed a number, I held up my phone so he could copy the number, still nothing. He then just looked at me and shrugged.

I headed home to try and find the ticket, which we did, and the number on the ticket was the exact one we'd given. Despite the receipt saying 12 pounds, I was then charged 19 pounds and told that this was because of a mistake on their part when issuing the ticket.

Getting the suit and shirt home, I can only echo other reviews in the incredibly poor quality of work - the shirt was full of visible creases and not pressed at all. Certainly won't be going back, and hoping that this review prevents anyone else having the same experience!