Capital Dry Cleaners
5E High St, Caterham CR3 5UE, United Kingdom
3.6
19 reviews
8 comments
7WP6+WF Caterham, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–16
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–16
Sunday: Close
Amadeu was charming and really helpful . Did a great job cleaning my king size duvet at a
reasonable cost. Would recommend. I understand they also have a free delivery service too.
Please avoid using CAPITAL DRY CLEANERS at 5High Street, on Caterham on-the-hill.
They ruined our curtains and the manager was extremely arrogant and almost abusive on the phone when we asked him to fix the fault. He shouted that they would not be fixed and we would not receive the £50 that we paid for shortening, that if we want we can go to Court.
He also kept shouting “ You don’t talk when I am talking “- when I was trying to explain that they are too short, there is a gap between the bottom of the curtain and the floor and that the light comes in. He hung the phone on me. He did the same to my partner when he called him.
These curtains were made by my mum, from very expensive materials and had sentimental value for me. These were extra large Curtains to cover our Juliet Balcony and to buy a similar product will cost around £500.
We needed them shortened as we could no longer install the curtain pole as high as we originally planned due to structural issues.
When my partner took them to the Capital Dry Cleaners to be shortened, he specifically asked that the finished length of the curtains should be 205cm. The gentleman called Amadeus (the manager) seemed to be polite and gave lots of compliments about my mums work, and that she should start working for him. In addition, my partner showed photos with the meter measuring the curtain at 205cm. He was even given a receipt with the finished curtain length 205cm.
When we were to hung the curtains one was 204cm and the other at 203cm and there was a gap at the bottom with the light coming in..
I had never come across such a nasty person. I am still shaking...
Please avoid this business, it seems we are not the only ones he has done such thing..
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