Response Technical Services Ltd (imaging-superstore.co.uk)

Very good advice before my purchase which was much appreciated.
Prompt delivery too.
Not had time to set equipment up yet so can’t review as yet. All in all a very good company to buy from...

Have since installed my equipment and when i needed help it was very quick and to the point. Would definitely recommend to this company to anyone. Thank you guys!

I was very pleased with the price that Response Technical Services Ltd (imaging-superstore.co.uk) offered and the ordering and delivery were first class. I particularly liked the fact that a free remote install was offered. This made setting up my new scanner effortless. Paul from the technical support handled the installation and he did a brilliant job. This company was brilliant to deal with from start to the finish of the installation.

Excellent product, competitive price and quick delivery. I also appreciate the extra year guarantee - hopefully I won't need to use it, but good to have.

Not having used this firm before, I decided to test RTS on their sterling reviews to date and rang them for advice before purchasing. Alex was exceedingly helpful in directing me to a product that met our needs and was cheaper than the one I'd identified myself.
The scanner was despatched quickly and arrived in good order. We chose the remote set-up service and were very impressed with the commitment of the staff to meet our needs, in spite of tech issues on the day.
Overall, it has been a very positive experience dealing with this straightforward and efficient firm and I can highly recommend them. The only reason that I'm not giving them the full five stars is for the delays in setting us up, which were beyond their control!

Quick and easy ordering. I had originally called ups to hire a scanner or scanning services and a gentleman by the name of Alex assessed my situation and told me that I would be better off buying a machine. He suggested the Brother Scanner which I bought and arrived the next day. I am already scanning and clearing and shredding so many documents The scanner is fantastic at a good price and with a cashback bonus. Thanks Alex, I am very happy.

Great firm, always there to solve problems and treat the customer fairly and act quickly. Paul Chief Engineer very knowledgeable and patient. 100%

Faced with technical issue for which I needed help, I rang RTS out of the blue and had the good fortune to speak with Noel. He went out of his way to help me, speaking to Epson on my behalf, calling me back twice more throughout the day, offering a technician to come look at the problem in person. It is so rare that you find someone who actually cares and is not JUST doing a job. That deserves more than 5 stars!

In early 2020 I followed Noel's advice on cleaning the Fujitsu scanner glass to remove a scar appearing on my scans. To my amazement the line disappeared and the scanner worked perfectly again! Two years later it is still going strong!
Nobody at Fujitsu bothered to suggest this remedy for what on the internet appears to be a common fault!
Cannot thank you enough for your kind help and support. You saved me a lot of bother and the planet from another unnecessarily discarded piece of tech! What wonderful customer service. It has not been forgotten. Thank you so much!