Currys

I went in to purchase a specific product (that the website said was in stock in the branch), it was exactly what I wanted and a great price. However, after speaking to the staff when unable to see my chosen item on the shop floor the member of staff could not locate it in the warehouse despite it stating on her stock checker that it was indeed there. I was offered no further explanation and she walked off. I then had to walk after her and ask if there were any in stock in nearby stores

I love Currys, click and collect on items not in stock, pick up online orders. You can see the products before you buy and ask advice. Friendly staff who know their stuff.

We went instore to purchase beats earphones for a birthday present. However that was not in stock, sales person ordered and took payment, said it would take 5 days to arrive. We waited for over two weeks still not arrived. We went to the store again only to be told it would take another 17 days to sort out no one knows where my order has got to, making a total wait over 1 month.
We are not happy at all It was a birthday gift and the day has already passed almost two weeks now.
The company policy is terrible they could send out a replacement or offer a refund but told us to wait another 17 days before anything can be done.

Absolutely do not care about customer waiting in car for 20 min in drive thru 2. Don't even bother to get and see you. When you go to the store to ask why such delay. Start to give excuses saying that somehow it is my fault. Poor customer service.

Friendly staff willing to help. I could see lots of people talking to the staff about products and one asked of we needed help.
They had a good selection of products.

We went to look at the phones but they couldn't take one out of the table lock.

I've been here a good few times and would recommend.

They also do recycling of appliances so you can bring your old appliances.

went in to just buy a simple product with my friend, upon entering two workers look at us and laugh which i brushed off as them having a conversation about something else. When purchasing the product the person that served us had no customer service skills clearly, spoke far too quietly so i could barely understand what he was saying and then didn't even say thank you when we were leaving. Honestly appaled by the service here which is such a shame, the whole store just seemed very energy draining.

I came in today to purchase a laptop, during this experience i was ignored and degraded. After arrival i was last person to be helped with due to my age and then when someone eventually did come to help me it was a very rushed process considering i was going to spend a bit of money there, once he had explained everything he looked towards my boyfriend who was there to see if he understood but not me who was actually going to be buying the laptop, and then at the end once i had paid for my laptop, the same man passes it off to my boyfriend next to me and not me ! overall i was very shocked and disappointed with this experience.

I am an elderly pensioner, bought a tv which had a line going down the screen, clearly faulty. Curry’s would collect the same day but not replace until 3 days later. Could not be put through to the manager. Will not refund until they have tv back so now have to pay out again. Don’t buy from these people. Choose a firm that cares about its customers