Embassy of Hungary - Magyarország Nagykövetsége London

As arrived the Embassy on time, no wait at all, spot on time we been call in, and sorted out things quickly as possible. Great service no issues. Thank you.

The embassy website states that the consulate works from 8:30am Mon-Thurs. Only when you call and are put through an awful, uncoordinated telephone system which tells you they work 1pm to 4pm.

Then I called the embassy to ask for help figuring out who to call. The man on the phone was suuuper rude. He was surprised when I told him the consulate phone system says no one is working and then he just said "I don't know, I can't help you with that."

Prior to which he kept saying passports have nothing to do with him.

It is beyond me why people who's job is to help Hungarian citizens in London are rude, unhelpful and just want to get rid of you.

What a poorly organized outpost in one of the largest cities in the world.

Was good until we arrive there late, we understand that you wrote " If you're late, your time slot MAY be cancelled!" But that is wrong, you should write "If you are late, your appointment WILL be cancelled" so maybe people don't try to reach you from the other side of London with an infant after being stuck for 30 minutes in traffic, if you are that strict.

I guess they are trying to do their best...I really hope they do..I want to believe they do... but my personal experience is that they fall flat on their face miserably ...

Just 2 days visa, I had a lot of Schengen and 4 times I visited Budapest before, live in UK and have my own business, they just granted 2 days visa, it is unbelievable, I have never faced such a situation in my life. I spent a lot of money for visa but just 2 days, also they work with VFS, they sent my visa 2 weeks ago to VFS office but VFS has no information that my passport was sent to them. I spent nearly £300 for 2 days visa mockingly.

I had a very good experience at the embassy. I had a lot of paperwork to sort out, therefore had a long appointment. I was worried if I had all papers and if I completed them well. The lady was very professional. She helped me to fill out everything. Printed me new papers if I completed anything wrongly. Explained everything in detail. I appreciate the service as I had to travel from Wales and it wouldn't have been easy to travel again if anything was wrong with my papers or appointment. Well done for having well trained, kind people working for out London embassy.

Unlike in Hungary, at this embassy the staff is actually helpful, kind and I had a sense that it is actually there to help it's citizens. Government offices and officials in Hungary should take some notes.

I can only agree with recent comments, the staff goes above and beyond to help, I would give it 10 stars if I could.

Well done and thank you

Contrary to all the negative reviews on here, my expectations were far exceeded tonight at the embassy. As soon as I arrived, they called me in and I did not have to wait a minute. Szilvia, who was dealing with the replacement of my passport and my national was kind and polite, she explained everything to me and answered all my questions in detail. The whole process was really streamlined, I was in and out in 15 minutes and that included all the paperwork, all the signatures, photos, fingerprints, payment and everything else. Thank you once again!