Ambasáda

(Translated by Google) Quick processing, fair dealings, helpful staff.

(Original)
Rychlé vyřízení, fér jednání, ochotný personál.

I need to renew my passport and next available appointment is 30th June??!!

(Translated by Google) Impossible to get through, I've been trying for 2 days, I called 38 times and it's still busy, 1 time I had the feeling that they picked up and hung up at the same time. Sad...

(Original)
Nemožné dovolať sa skúšam to uz 2 den volala som 38x a stále obsadené ,1x som mala pocit ze zdvihli a zároveň položili .Smutné ...

(Translated by Google) Very pleasant and helpful staff. Fast processing of requests.

(Original)
Veľmi príjemný a pomocny personál. Rýchle prejednanie žiadostí.

I came here to renew passports of my two young daughters (aged 4&5). This was the first time they met Slovak native speakers since the pandemic began and what an experience it was. I was not looking forward to it, half expecting long waiting lines, bureaucrats and bored, unhappy children. But our experience was the complete opposite. We arrived at our designated time, there were no lines, we went straight through security with a help of very friendly and charismatic security guard, who made the girls feel at ease with chocolates, speaking to them both English and Slovak when he realised their Slovak is quite poor. The lady who dealt with our passports was the same. Very friendly, incredibly efficient and patient with two small children trying to get their passports pics taken. They walked out with well done stickers (from the embassy staff!) and big smiles on their faces. My older daughter asked me at the door whether all adults in mummy’s country are that nice… you could not ask for higher compliment. Yes we had to wait for our appointment for two weeks, but our passports came within three weeks, which is amazing compare to our UK passports that took four months to arrive…Thank you to all consulate staff on the day

(Translated by Google) Communication and dealings at embassies are unfortunately very poor, unwelcoming. The overall impression of the transaction is very bad. Try to be a little more professional. I work.

(Original)
Komunikace a jednani na ambasade je bohuzel velmi spatne, nevstricne. Celkovy dojem z jednani je velice spatny. Zkuste byt trosku vice profesionslni. Deluji.

(Translated by Google) very friendly, helpful staff, fast communication via e-mail, thank you

(Original)
velmi prijemny, napomocny personal, rychla komunikacia prostrednictvom e-mailov , dakujem

(Translated by Google) Do not enter or use if possible.

(Original)
Nevstupovat a nepouzivat,ak je to mozne.