/Wales/Family restaurant

The Ivor Hael Hotel

Salem Terrace, Tonypandy, CF40 2JJ, United Kingdom

The Ivor Hael Hotel
Family restaurant
4.3
714 reviews
8 comments
Orientation directions
JGMW+6Q Tonypandy, United Kingdom
+44 1443 423125
ivorhael.business.site
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Monday: 11–2
Tuesday: 11–2
Wedneasday: 11–2
Thursday: 11–2
Friday: 11–2
Saturday: 11–2
Sunday: 12–2
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Wayne Harries
Wayne Harries
Great place booked for a function for 43 people! and Trish (boss) fantastic! We need for nothing! The staff was fantastic great service Mandy! You was great thanks so much for for everything running around making sure we was all ok would recommend this place without a doubt.
Chloe Evans-Coburn
Chloe Evans-Coburn107 days ago
Stunning food and really friendly staff. Nicest lasagne and jaffa cake desert I've ever had. Cost me less than £10 for main meal and desert.
Stephaine Marshall
Stephaine Marshall260 days ago
Fantastic afternoon I seen this place on Facebook and I'm so glad we came .
The reviews were Spot on .
The meals are delicious .
And the staff very friendly
We will definitely be coming back.
Meghan willaims
Meghan willaims260 days ago
Been here a few time and is amazing, you get such a large meal for the best price I fed 4 people for just under £20 and the food is so tasty too! And the children get dessert with their meal too! Highly recommended!!
Chloe Davies
Chloe Davies291 days ago
Had gone yesterday. As lovely as the food was, I was more disappointed in the customer service skills shown. On arrival we didn’t know whether we was to sit down or wait for them to show us to our table. Firstly. Our table wasn’t laid. We had to ask for cutlery and when they gave us cutlery they still failed to hand us napkins. But not the worst thing cause I get it’s a busy environment. We ordered the 3 meal course for 6 pound, starter = amazing! Fresh chicken dippers, couldn’t have asked for better. For the meal it was chicken curry and chips. Now I’m not going to complain cause it’s nothing really but. We had to pay an extra pound for rice? When Idk id expect a option for half and half or one or other. But again can’t complain tasted lovely and was good portion for the price. Now dessert. This is where I get very sad and disappointed. There is two options to choose from. Which was chocolate fudge cake . Or a strawberry gateau. So we ordered a chocolate fudge cake. After finishing our curry. We waited for our plates to be collected and for our dessert to be given. Now we sat there for a good 20-30 minutes waiting. With our curries still in front, so we decided to go up to ask how long it’ll take. We only then get told that there was no chocolate fudge cake left. Now I was only so disappointed because I’m a fussy eater, and I’m pregnant. I sat there for 20 odd minutes waiting for a dessert that was never going to arrive:( so they give us the option of strawberry gateau, cheesecake or ice cream. Now I don’t particularly like cheesecake or strawberry gateau. Or plain ice cream for that matter. So I asked about like idk if they could possibly give me the money back for the dessert that I wasn’t going to have. Which could’ve been straight forward. 6 pound for 3 meals that’s 2 pound a meal. Simple. So instead I had to have a ice cream. Which wasn’t even great cause it came from a £1 scoop tub, they offered sauce . Which they didn’t spare much at all. Seeing my friend asked for some and they didn’t even put sauce on hers. Over all. Experience wasn’t great at all. Food is nice. But customer service isn’t great. Don’t expect the dessert you asked for. Be ready to be in risk of being disappointed , sorry for the rant . It’s just they also should’ve mentioned much earlier that there wasn’t any cake left.
Michael Griffiths
Michael Griffiths1 year ago
Took the grandkids for dinner, fantastic value for money. Bit cold but sadly weathers fault. Meals were great, ladies good but smoke from front door off putting.
Would be go again of course loved it.
Deborah Edwards
Deborah Edwards2 years ago
Food was amazing and excellent value for money. The staff were also very friendly and polite. I would definitely recommend
Thomas Cowell
Thomas Cowell2 years ago
Great service and great food, all food for 3 adults and 4children came out hot and nothing wrong with anything. Would recommend mix grill & fish & chips. Kids spaghetti Bolognese was loved by the kids too.
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