Alexander Express

First time and last time we will use Alexander Express. Terrible experience. Took three attempts to order online and when I called to check if the order had gone through they didn’t seem to care. When it finally arrived it was wrong, I called again and they kept me on hold for ages, finally offered a refund then got moody when I asked for the food instead. What they did manage to deliver was horrible - tough undercooked meat and generally tasteless. Literally threw most of it away. Trust me, give these guys a miss, there are far better places

Prompt delivery, beef cooked to perfection. Wasn't to keen on the taste though, bit blant. I'll try something spicier/more hot next time.

Also, I usually eat with my hands but for steaw I think there should be some sort of cutlery included with delivery. Luckily had a spoon at my hotel room.

Ordered a lamb kebab with salad and fries.
I don't think I got lamb. Tastless and cold.
Won't go back.
Awful and over priced

If you like lamb... well this is pretty much the best ive ever experienced. nicely fragranced, cooked to perfection.
Not something you would expect to find in this country. Very high quality.

We ordered a mixed grill and halloumi sandwich, when the order arrived the halloumi sandwich was not there but there was a portion of halloumi. I called the takeaway and they sent a halloumi sandwich but asked that we give the halloumi portion back. My wife was hungry and had already eaten one piece when I called the takeaway but after that we didn’t eat anymore. I thought it was strange they wanted the food back, when they messed up the order in the first place. They then called me to say I was “cheap” after returning the halloumi with one piece missing. They didn’t seem to understand that their mistake meant we could not eat together and we had to wait for the correct food to arrive. I hope they didn’t just reheat the halloumi and serve to anyone else. Any ordinary takeaway would have just accepted they got the order wrong and not request the food back. I ordered through their app, so it was clear what we ordered. Awful customer service and I didn’t appreciate the abuse from the takeaway. I had always enjoyed eating here

Ordered a halloumi wrap and received the attached. It looks pitiful and it was stone cold. When I called them, the owner said that he prepared the food himself and it was of the highest quality and standard. You be the judge of that.

I've ordered from Alexander express multiple times. Never disappointed. The food always arrives hot. The proportions are perfect and never leaves me feeling heavy. It always tastes fresh and cooked to perfection. It tastes homemade and never drowned in grease so great if you're looking for a healthy option. Some of the best lamb shawarma I've had! The only improvement they can make is to put the salad in a different box so it doesn't get soggy with the hot food.

Wonderful! First time tonight and couldn’t fault it! food was fabulous: tender lamb, lots of pleasurable unexpected additions like delicious hot sauce and mouth-watering yoghurt sauce, soft warm pitta and fresh salad. Good value and arrived In literally half the time that I expected. I will definitely be ordering again. 👍