CARE Fertility Chester
Hospital, Fertility & Conception Unit, First Floor, Womens & Childrens Building Countess of, Liverpool Rd, Chester CH2 1UL, United Kingdom
3.8
31 reviews
8 comments
6452+HF Chester, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
From the very first consultation, we felt relaxed and all the options were discussed so we could make the appropriate choices. The whole team are easy to talk to and don't try to rush you in to a decision.
We can't thank Dr Sephton and Nurse Cathy enough for all the support they have given us over the last couple of years.
After a traumatic 2 years longing for a baby, my husband & I welcomed our rainbow baby girl in April 2020 which wouldn't have been possible without the fantastic help, support, guidance & compassion from Dr Sephton.
After suffering 2 MCs & losing our baby boy at 25 weeks in November 2018.
I knew I was finally in safe hands with regular check ups from day one of my pregnancy right up until the birth in which I needed.
Nurse Cathy & Karen were also lovely & reassuring during my visits.
I 100% recommend Dr Sephton & her services.
I felt she went above & beyond.
Thank you so much for EVERYTHING
No wait for treatment or appointments. I felt fully informed and supported throughout. The embryologists were excellent and provided great communication at each step.
I can't thank Dr Sephton, Dr Wood and Kathy enough for looking after me with such compassion and kindness. I wouldn't go anywhere else for my treatment.
This is typical of the unprofessional management of the company.
They take blood samples not requested and charge for them. They offer no help when having difficulties in setting up the portal and simply repeat the same advise that doesn’t work. They do not respond to phone calls and have to be repeatedly chased, even for the most simple of administrative tasks or to pay bills. I would urge anyone considering them to look elsewhere. Thankfully we only used them with unconnected treatment in Spain (complete contrast in terms of care, efficiency, and professionalism). I would not trust this company.