Virgin Active

My main virgin gym is in London as I usually go during or before work, but live locally to repton park, so weekends I Come to this gym

All facilities work well in the gym, it's a little bit dated compared to the ones in the city which is fairly understanble as a lot of those ones are newer. But what really gripes me, is how tiny the weights area is, I get that it is a health club and not just a gym so they need to accommodate to all of their customers, but I have been there at peak times and I have never seen more than 50% of those (what looks like) endless treadmills and ski machines being used. While the squished away weights area, is cramped to the point you can't get in. I think it's time for them to stop being so stubborn and actually, start listening to feedback, by tailoring their site to their clients needs.

Sounds like a big moan, but I actually do like the gym. But wouldn't recommend for any peak time, lunch time or Saturday if you just want to lift weights.

Lovely gym. Great staff and instructors. All areas super clean. Beautiful swimming pool. Classes are very good. PT sessions are also worth the investment. Russel and his team manage this place really well.

Good gym. They do however need more equipment as on a busy evening you’ll struggle to find a machine. However amazing staff, clean gym. Good spa facilities. Above average.

A very unhelpful reception/manager I can only describe her attitude towards me and my husband as suspicious, when using one guest pass today. She did however seem to treat the older regular guests with respect. I was left to shiver after my husband was refused two towels (one for me) after I got in to the pool accidentally without one. Apparently on first visit to the club, I am supposed to know get rules and systems?. Probably the most awkward experience of my life. Incredibly unwelcoming staff I think I'll stick to Canary Wharf. When we asked for the receptionists name at the end of our (much shortened) swim in order to complain, she mouthed 'whats their problem ' to her colleague .

Nice place location wise but few pointers I did not like.

Jacuzzi needs some moderation as some people come straight out the sauna and without showering go straight in.

The steam room is not cleaned often and sometimes feel its very unclean.

Treadmills need a upgrade as went on one the other day and it was buckling.

Floor near mat area is not even by the hang bar.

Gym equipment is really unacceptable for the price point. Hip abductor machine has been broken since before I joined over a year ago. Free weights section is way too small and not enough smaller plates for the bars. All of the benches in the free weights section are broken and wobbly. No stair master which even budget gyms provide. Most machinery is outdated and huge lack of machines that most other gyms provide. Staff and spa area are amazing - a shame the gym area is not great at all. Have put in feedback multiple times but doesn’t seem to be cared for.

Love the ambience of the pool. I have my personal trainer there , which has made a world of difference to my life. Would love to have more time to visit.

Virgin Active club located in the former church of Claybury Asylum in Woodford Bridge which is now a housing estate known as Repton Park. Splendid old building with many facilities associated with a health club and a most amazing swimming pool.