Orchidya London

TOPNOTCH customer service and quality products.

Based in Singapore, I urgently needed a favour to get some flowers and doughnuts for my birthday girl in London. Going the extra mile, Orchidya’s staffs assisted me in getting the doughnuts from Krispy Kreme and wrapped it up nicely. They even helped me to choose the popular flavours. The flowers as shown in the picture are also well taken care of, making you feel special with their customer services and attention to products’ details. 10/10 will recommend this shop to my friends!

I was looking for a housewarming present and decided on lucky bamboo. Sophie walked me through all the options and put together a really beautiful arrangement with vase, soils, sands, stones, shoots, bamboo sticks and bow.

When I came to pick it up, the customer service was exceptional. Very kind and considerate staff who asked if I was going far (to double bag) and offered to carry it to the door for me (as it was raining and I had to open my umbrella). Beautiful store as well - Highly recommend.

Really bad experience. Ordered an orchid and it died within a month. Followed the instructions to a T but because the pot it came in had no drainage hole the plants were rotting in the bottom. Really disappointed with the quality of product. They should not fool people into buying plants that are doomed from day 1 because of inadequate potting. What a waste of money.

Very Reliable, fast and Efficient. Also have a good collection of exotic flowers. Ordered some Hydrangeas from them and the quality of the flowers was good, nicely wrapped and delivered timely. Their General Manager Sophie is very polite and Helpful..Highly Recommended !!

One of my favourite florists in the area - they have delightful 'ready' bouquets, and can customize a bouquet of any size/price for any occasion. They also have a great selection of plants and succulents. As per the name, they also have a good orchids selection!

I wanted a bouquet for my cousin’s birthday but wasn’t sure what I wanted. I pointed out a couple flowers I liked and Yannis helped me create a bouquet that was within my budget. He suggested other flowers based on the first two and had me choose between some options until we ended up with a beautiful little bouquet that my cousin and I loved! Thank you :)

Excellent service at the last min for a graduation bouquet which I had specific requests for - thanks so much to the team for going the extra mile!

I absolutely love this flower shop! I’m located in the U.S. and sent someone a beautiful arrangement in London. The customer service representative was so pleasant and helpful with my order. She answered all of my questions and was very patient. The recipient Loved her arrangement and it was delivered Just as pictured on the website!