Armstrongs Funeral Service

At a very sad and extremely difficult time, Lewis, who directed my dad's funeral could not have been kinder or more professional. He walked us (my mum, brother and I) through every step, staying in constant contact. Nothing was too much trouble. Claire in reception was so kind and helpful also, particularly after mum and I went to see dad in the chapel of rest. They all took great care of dad and were so respectful, and on the day, dad’s funeral could not have gone better. It was a beautiful service and the whole team involved from Armstrongs were fantastic. Mum was also very touched by Lewis’s phone call the day after to ask how we were all doing. Our heartfelt thanks to Lewis and all the team.

We interviewed five funeral service providers in Bury St Edmunds. Armstrong's stood out on every score. Professional, courteous, responsive and - amazingly - a pleasure to deal with. They conducted the funerals of both our parents with great dignity and addressed every request. The difference from some others is that hey are family run and take a pride in their work. This is why I highly recommend them.

Excellent company which I recommend without reservation. They were thoughtful, warm, sensitive, very efficient - everything you'd wish in order to help you deal with the burial of a loved one, in this case, our beloved Mum. I felt I was dealing with a company of the highest integrity, which is pretty rare these days. We were blessed enough to have Lewis handle things but I am sure anyone there would be excellent. Many thanks again Armstrong's. Very grateful.

From the very first phone call, I found all of the staff at Armstrongs Funeral Service to be very friendly and supportive in what is a very emotional and stressful time. The expert way that my wife’s funeral was arranged to my wishes and the respectful way that it was organised and conducted was exemplary. I was also very appreciative of the more subliminal support that was provided such as the presence of white roses on the empty bed, on the coffin in the chapel of rest and at the funeral itself. These gestures illustrate the thoughtfulness and compassion with which the whole relationship was conducted. I have no hesitation in recommending Armstrongs and giving them a 5* award.

I was so very impressed with the kindness and empathy of Lewis during the funeral arrangements for my husband Paul. He went the extra mile to ensure that Paul's funeral was exactly what he and I wanted for him. Everyone who attended were 'blown away' by the quality and professionalism of Lewis and the pall bearers. The Humanist Celebrant Rachel was perfect, and the slideshow with the chosen accompanying song served to highlight the shining light that was my husband. And those thoughtful little extra touches make for such a positive experience at one of the worst times we as human beings have to face.
I cannot thank everyone at Armstrongs enough.

We chose Armstrong's not only because we wanted to support a local business, but from speaking to Nick beforehand to discuss our requirements, they came across as very friendly and helpful. Indeed, being an independent family business, Armstrong's were able to offer us a more personalised choice of options, allowing us to choose exactly what we wanted from the services they offer. They also gave the right level of advice and support whilst we were going through this very traumatic period, and were immensely patient and understanding. What's more, the team showed great attention to detail, adding little touches here and there, going the extra mile, and were professional throughout. Many thanks to Nick and Fiona and the team of pall bearers for giving my husband the funeral we wanted for him. We would highly recommend

Armstrong have made what I thought was going to be a very difficult experience to sort out they were extremely fantastic from the start to the day of dads funeral.Their care, professionalism and understanding what sort of funeral I wanted for my dear dad was easy and they helped me every step of the way. Fiona was so lovely and it certainly wasn’t a morbid experience. John Williams the celebrant was truly lovely and very down to earth. I couldn’t recommend Armstrong enough. Just superb and I can honestly say I think I did my dad proud on that sad day. Thank you every one involved.

We received such a friendly, personal and helpful service from Armstrongs for my mum's funeral arrangements. I've never had to organise a funeral before, so appreciated the guidance from the office staff and the website with its links and brochures. I was given a clear understanding of the choices of services and costs, and timescales involved. All in-person, phone and emailed communications were timely and empathetic. Our carefully planned wishes were carried out with seamless precision and comforting reliability. I never felt any concerns that events wouldn't happen as promised. I wouldn't hesitate to most strongly recommend Armstrongs for your funeral management.