I only use Next Home to collect items from online. This is a great idea and the items always arrive no problem! But the service is awful! Every single time I collect something there is always a queue (no matter when I go apparently) and the staff never call for back up or apologise for the delay. I have just come back from yet another slow collection, I was waiting ~10 minutes for the people in front to finish. Honestly, get some back up Next! Your clothing stores are much better!
Stuart Miller128 days ago
Nice to have a store separate to clothes. Staff are helpful but not always specialised in certain areas. Good quality products.
Albert thomas312 days ago
Good service and good quality self assembly furniture's. This has to be the easiest self assembly furniture's in the market , very clear description on assembly very good quality woodwork, I love the malvern style furniture I have in the house, its very easy to liase with customer services if you need something to be changed, good service instore aswell, will be using Next more often.
Jane Saja312 days ago
Very few staff around to ask questions/enquiries. Have been twice recently y, once on a Saturday and struggled to find staff
Zara1 year ago
Great next home store lots of products
Sharon Auguste2 years ago
Nice shop and very helpful staff members.
Hayzy Tran2 years ago
I normally got good service from here but my last visit wasn't very pleasant due to a staff’s attitude over my returns. She made me feel like I just committed a crime by returning the unwanted stuff.
Karen Ives2 years ago
Picked up some amazing bargains at next.. my new rug at less than half price is gonna make my new room complete. 🤩
