SCORPIO FURNITURE LTD
847 Romford Rd, London E12 5JY, United Kingdom
4.8
85 reviews
8 comments
H333+7P London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–18
Sunday: 11–6
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–18
Sunday: 11–6
I have recently dealt with a lady, by the name of Halima. I have never experienced such unprofessional and rude treatment, by someone who is supposedly running a 'small family' business. I regret that I came across her furniture shop and I would warn everyone not to engage into buying from them, unless you can deal with the headache.
I have ordered a bed which 1) came 3 days later than it should have, 2) came with the wrong mattress and 3) looks different than it did in their catalogue. I am now trying to return the item as per their Refund and Return policy on their website, which according to the lady owner is merely a 'dummy' text used on their website which they do not operate in accordance with.
Now that they have cashed in £400 for a bed that is not as displayed in their catalogue (with a £10 discount after various calls and complaints of them not delivering on the date and not even calling to announce - with various excuses - either she was in hospital, either the van broke down etc) they will of course refuse to take it back and offer a refund.
This would have never been an issue with online orders, hence my warning to you to be careful when you are dealing with this shop.
I understand there is another very nice and professional owner by the name of Imran, however I had the misfortune of dealing with the extremely rude and aggressive Mrs Halima.
I have awarded 1 star, however if I had a choice, I would have awarded 0.
You are better off sitting in your garden and making your furniture yourself than ordering from this shop! Extremely bad experience!